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video does not work

4 months 3 weeks ago #1

  • Luiz Py's Avatar
  • Luiz Py
  • Posts: 23
after the last update, the video plugin does not work, either youtube or local.

An error has occurred. Try again later. (Play ID: mwcE-qGgcOMU71Fh)
know more

4 months 3 weeks ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7766
Hello,
You need to updating manually

1. Clear your Browser cache.
2. Login to your profile on Balbooa.com and download extension instalation package
3. From the backend of your Joomla site (administration) select Extensions >> Install/Uninstall.
4. Click the Browse button and select the extension package on your local machine.
5. Click the Upload File & Install button.
6. Clear your Joomla and Browser cache.

Regards,
Vyacheslav, Balbooa.com
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