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Timed review request

1 month 2 weeks ago #1

  • Objectivetop's Avatar
  • Objectivetop
  • Posts: 108
Hi there

A timed email review request, say a few days after order placement, would help the business improve business and get closer to clients' needs.

Kind regards
Cosmin

1 month 2 weeks ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 23122
Hello,
Thank you for contacting us

Your question is not clear, please describe in more detail.

Regards,
Vyacheslav, Balbooa.com

1 month 2 weeks ago #3

  • Objectivetop's Avatar
  • Objectivetop
  • Posts: 108
Hi Vyacheslav

After a few days of placing an Amazon order, the customer will receive a follow-up email from Amazon for the customer to rate the product. It is this follow up email that might be an excellent feature for the Cart to have.

I hope the above makes more sense.

Kind regards
Cosmin

1 month 2 weeks ago #4

  • Artem's Avatar
  • Artem
  • Posts: 9813
Hi Cosmin,

Thanks for your explanation. Now everything is clear. Yes, the idea is really interesting and I even know how it can be implemented.

For emails with the status "Completed" add an option "trigger", where the admin can set time for email sending, for example, "2 days after purchase"




Regards,
Artem, Balbooa.com

1 month 2 weeks ago #5

  • Objectivetop's Avatar
  • Objectivetop
  • Posts: 108
Hi Artem

Thank you for considering this. Maybe integrate this functionality with the Reviews App.

The trigger makes sense. I`m not sure about the timespan, but 5 days, 7 days, 10 days and 14 days are good choices. A custom option could come in handy, as well.

I do not mind beta testing this for you.

Kind regards,
Cosmin
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