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uploading template issues

7 months 2 weeks ago #1

  • tia's Avatar
  • tia
  • Posts: 91
Hi there. I am having problems importing templates. Thought the issue was fixed. Am I using the latest version 2.4.0?

7 months 2 weeks ago #2

  • Artem's Avatar
  • Artem
  • Posts: 7413
Hi,

2.4.0 it's not a latest version, 2.4.1.1 is available for download!

How To Update?!
1. Login to your profile on Balbooa.com and download extension instalation package
2. From the backend of your Joomla site (administration) select Extensions >> Install/Uninstall.
3. Click the Browse button and select the extension package on your local machine.
4. Click the Upload File & Install button.
5. Clear your Joomla and Browser cache.

Many thanks,
Artem, Balbooa.com

7 months 2 weeks ago #3

  • tia's Avatar
  • tia
  • Posts: 91
Hi there. Still having the same problem. :(

7 months 2 weeks ago #4

  • Artem's Avatar
  • Artem
  • Posts: 7413
You have the latest version of the Joomla?

Regards,
Artem, Balbooa.com

7 months 2 weeks ago #5

  • tia's Avatar
  • tia
  • Posts: 91
Problem solved! Thanks again!!

7 months 2 weeks ago #6

  • Artem's Avatar
  • Artem
  • Posts: 7413
Problem was solwed by Joomla update?

Regards,
Artem, Balbooa.com

7 months 2 weeks ago #7

  • tia's Avatar
  • tia
  • Posts: 91
Yes, once I update joomla, the template import worked immediately. Thanks again for your prompt support!

7 months 2 weeks ago #8

  • Artem's Avatar
  • Artem
  • Posts: 7413
Thank you for your reply!
I'm sure it will useful for our community :)

Regards,
Artem, Balbooa.com
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