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uploading template issues

1 year 2 months ago #1

  • tia's Avatar
  • tia
  • Posts: 120
Hi there. I am having problems importing templates. Thought the issue was fixed. Am I using the latest version 2.4.0?

1 year 2 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 8382
Hi,

2.4.0 it's not a latest version, 2.4.1.1 is available for download!

How To Update?!
1. Login to your profile on Balbooa.com and download extension instalation package
2. From the backend of your Joomla site (administration) select Extensions >> Install/Uninstall.
3. Click the Browse button and select the extension package on your local machine.
4. Click the Upload File & Install button.
5. Clear your Joomla and Browser cache.

Many thanks,
Artem, Balbooa.com

1 year 2 months ago #3

  • tia's Avatar
  • tia
  • Posts: 120
Hi there. Still having the same problem. :(

1 year 2 months ago #4

  • Artem's Avatar
  • Artem
  • Posts: 8382
You have the latest version of the Joomla?

Regards,
Artem, Balbooa.com

1 year 2 months ago #5

  • tia's Avatar
  • tia
  • Posts: 120
Problem solved! Thanks again!!

1 year 2 months ago #6

  • Artem's Avatar
  • Artem
  • Posts: 8382
Problem was solwed by Joomla update?

Regards,
Artem, Balbooa.com

1 year 2 months ago #7

  • tia's Avatar
  • tia
  • Posts: 120
Yes, once I update joomla, the template import worked immediately. Thanks again for your prompt support!

1 year 2 months ago #8

  • Artem's Avatar
  • Artem
  • Posts: 8382
Thank you for your reply!
I'm sure it will useful for our community :)

Regards,
Artem, Balbooa.com
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