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The Gallery keeps crashing and renaming files

4 weeks 9 hours ago #1

  • David's Avatar
  • David
  • Posts: 16
Hi.
Please refer to capture



I have been struggling with Balbooa Gallery for some time now.
After a number of categories are created , I choose a category and try to upload the images.
If I select say five at low filesize I am ok, for a while.
After about 25 have loaded it will then freeze and I lose login

I am getting the message succesfull upload first.
This causes a virtual memory crash at the server.
Then when I log back in
Sometimes the whole category is gone?
Sometimes its there but it has renamed the last upload images by adding Number-dash before
eg 6-Before0036rsz-jpg.jpg

They have not been uploaded twice, because I thought that but the unnamed image is not present . Or if it is its not being shown and is not in another category either

So any ideas?

I would get the s

3 weeks 5 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 11200
Hello,

Thank you for contacting us!

If the login is lost, most likely this is some kind of protection at the joomla or your server.
The file is renamed if there is a file with a similar name already exists or the name is not valid.

Best Regards,
Vyacheslav, Balbooa Support Team
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