Untitled. Creative Agency Theme

Continue Reading
Mon. - Fri. 9 am - 5 pm Ask a Question
Remember me

error when loading description from front-end

2 weeks 6 days ago #1

  • Laurent's Avatar
  • Laurent
  • Posts: 36
Hi,

When I load the description from front-end, then the popup is blank I cannot type nothing.



I'm using akeeba admin tools + JCH cache optimize.

is there any configuration to do on this components?

Thanks
L.

2 weeks 5 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10581
Hello,
Thank you for contacting us

Most likely the problem is related to JCH cache optimize, try disabling it

Regards,
Vyacheslav, Balbooa.com

2 weeks 5 days ago #3

  • Laurent's Avatar
  • Laurent
  • Posts: 36
yes I have found the problem, I have added an exclude on JCH settings.
you can close this case.

thanks
L.

2 weeks 5 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10581
You are welcome ;)
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
Powered by Kunena Forum