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message confirmation from front-end

2 weeks 6 days ago #1

  • Laurent's Avatar
  • Laurent
  • Posts: 36
hello,

When I use Balbooa from front-end, a new tab is opened on the browser..OK.
I make some modification and when I click on SAVE the confirmation message is not displayed on the new opened, but on the original tab. do you know why?



Thanks
L.

2 weeks 5 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10581
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

2 weeks 5 days ago #3

  • Laurent's Avatar
  • Laurent
  • Posts: 36
ok done, infos sent.

see also attached file.


2 weeks 5 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10581
Hello,

Thank you for contacting us
We have fixed an issue!

The problem is not related to the gallery, this is due to your template
To solve, we added 51 line
<jdoc:include type="message" />
in your template file component.php(/templates/shaper_helixultimate/component.php)

Best Regards,
Vyacheslav, Balbooa Support Team

2 weeks 5 days ago #5

  • Laurent's Avatar
  • Laurent
  • Posts: 36
I have tested and does not work.
see this video :

wetransfer.com/downloads/4f035eebee451dc...0200512152323/867d10

2 weeks 4 days ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10581
Hello,
Thank you for contacting us

It seems we are confused.
Describe in detail what result you need to get.

1. Do you need a save message?
2. On which page is the message to be displayed?

Regards,
Vyacheslav, Balbooa.com

2 weeks 4 days ago #7

  • Laurent's Avatar
  • Laurent
  • Posts: 36
Hi,

I have done a new video with more details here : we.tl/t-WpuBdUjhnm

Please let me know if it's more clear or not?

2 weeks 4 days ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10581
Unfortunately, this is not possible
We will consider your offer.

Best Regards,
Vyacheslav, Balbooa Support Team

2 weeks 4 days ago #9

  • Laurent's Avatar
  • Laurent
  • Posts: 36
ok thanks

2 weeks 4 days ago #10

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10581
You are welcome
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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