Friday Madness

40%

Grab Discount
Mon. - Fri. 9 am - 5 pm Ask a Question
Remember me

Scrolling up - annoying issue

1 year 7 months ago #1

  • Radek's Avatar
  • Radek
  • Posts: 10
Im making a gallery with graphics. If I use a filter for a gallery, e.g. "for children" or "living room", after pressing the filter, its scrolling to the top of the page and its so "annoying". How we can fix it?

1 year 7 months ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 20435
Hello,

Thank you for contacting us

You can disable autoscroll in the gallery settings


Best Regards,
Vyacheslav, Balbooa Support Team

1 year 7 months ago #3

  • Radek's Avatar
  • Radek
  • Posts: 10
This doesn't help. Its still same issue - after clicking it goes up to bottom.

1 year 7 months ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 20435
Send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

1 year 7 months ago #5

  • Radek's Avatar
  • Radek
  • Posts: 10

1 year 7 months ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 20435
Hello,

Thank you for contacting us

This is a conflict with your template for the solution you need to add code to the custom JS file
document.addEventListener('DOMContentLoaded', function(){
    jQuery('.ba-gallery a').on('click', function(event){
        event.stopPropagation();
    });
});

Best Regards,
Vyacheslav, Balbooa Support Team

1 week 4 days ago #7

  • Radek's Avatar
  • Radek
  • Posts: 10
Hello

After updating the gallery, the problem with the unwanted scrolling has returned
It's about the scrolling triggered by buttons in the gallery filter.


www.egoart.pl/szyldy-na-dystansach
www.egoart.pl/szyldy-plansze-tablice

1 week 4 days ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 20435
Hello,

Thank you for contacting us!

Are you using this solution?
support.balbooa.com/forum/joomla-gallery...annoying-issue#42895

Best Regards,
Vyacheslav, Balbooa Support Team

1 week 4 days ago #9

  • Radek's Avatar
  • Radek
  • Posts: 10
Yes this code is added and it was fine before the update

1 week 3 days ago #10

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 20435
Hello,

Send us the path to the file where you added the code.
Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
Powered by Kunena Forum