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Thumb error load

1 month 1 week ago #1

  • Davide's Avatar
  • Davide
  • Posts: 6
Hi,
I have a problem with thumb creation.
When i create gallery with large quantity of image, it load only certains image and the others remains white or they show only a pieces.
With some images, if i delete and reinsert them, they work, but i have a large amount of image, i will become crazy in this way! :silly:

1 month 1 week ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7120
Hello,
Thank you for contacting us

Send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

1 month 1 week ago #3

  • Davide's Avatar
  • Davide
  • Posts: 6
The page is under super user credentials
Do i use hide tag to send it?
When it not load thumb it give 500 error for each image not loaded.

1 month 1 week ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7120
Hello,
Thank you for contacting us

Send us a link to page via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 month 1 week ago #5

  • Davide's Avatar
  • Davide
  • Posts: 6
ok but i send the credentials too?

1 month 1 week ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7120
Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 month 1 week ago #7

  • Davide's Avatar
  • Davide
  • Posts: 6
I've send it!
There's a limit of upload items at the same time?

1 month 1 week ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7120
Limitation due to php memory_limit
Describe in more detail how we can repeat the problem.

Regards,
Vyacheslav, Balbooa.com

1 month 1 week ago #9

  • Davide's Avatar
  • Davide
  • Posts: 6
i try to upload more than 40 images at same time and it doesn't recreate all the thumbs and give me error 500,501 and 502.

1 month 6 days ago #10

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7120
Hello,

We created a Test gallery and uploaded 173 pictures and there were no problems (but pictures of small size up to 50 kb)
Most likely you are trying to upload large pictures.

Regards,
Vyacheslav, Balbooa.com

1 month 6 days ago #11

  • Davide's Avatar
  • Davide
  • Posts: 6
Ok, there's a way to increment size limit?and a way to select more than one image like with shift key?
thanks

1 month 6 days ago #12

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7120
Hello,
Thank you for contacting us

You need to contact hosting support to increase PHP memory_limit, upload_max_filesize and post_max_size.
As for the "Shift key" in the media manager is no such possibility.

Regards,
Vyacheslav, Balbooa.com
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