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Image upload from folder

1 month 2 weeks ago #1

  • Wolfgang's Avatar
  • Wolfgang
  • Posts: 3
Hi there,
uploading images from a folder does not work. As soon as I click on the icon "folder" a window opens for a fraction of a second and disappears immediately. The upload from the desktop works fine.
I tried it in different Joomla installations and with different templates.
Does anyone have an idea what's wrong?
thank you and best regards,

1 month 2 weeks ago #2

  • Wolfgang's Avatar
  • Wolfgang
  • Posts: 3
hi again,
now I see, that it is perhaps a problem with firefox.
i tried it in Opera and all works well. Can you fix this for Firefox???
thanks and best regards,
wolf.

1 month 2 weeks ago #3

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7120
Hello,
Thank you for contacting us

Most likely this is a browser extension.
Try to update the browser to the latest version and disable all browser extensions.

Regards,
Vyacheslav, Balbooa.com

1 month 1 week ago #4

  • Wolfgang's Avatar
  • Wolfgang
  • Posts: 3
i always use the newest browser versions (Firefox, Chrome). But i cannot disable all browser-extensions.
Other gallery-extensions work well with these browser-extensions.
I think this is a balboa-issue not a browser-issue.
With this issue, Balboa Gallery is for me completly unuseful.
best regards,
Wolf.

1 month 1 week ago #5

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7120
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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