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Thumbnail display issue

1 month 2 weeks ago #1

  • É's Avatar
  • É
  • Posts: 7
Hi,
I have a weird display issue with the thumbnail page of two different galleries. When the page is loaded, sometimes the rows overlap and the second row nearly obscures the first. Refreshing the page or clicking the link again usually fixes the issue, but not consistently.
I've found the problem occurs regardless of which grid layout option I select.
Capture2.png shows how the page should look, Capture1.png shows the problem.
(Login details supplied directly to support)
Thanks,
É
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1 month 2 weeks ago #2

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  • É
  • Posts: 7
If I resize the page once the images are all loaded, the display fixes itself. I've found that if I select Justify, the issue doesn't happen, as presumably the images all have a set height from the outset. Also, the issue occurs in Firefox and Chrome, so far. Hope this helps!

1 month 2 weeks ago #3

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7120
Hello,

Thank you for contacting us

We have responded to your email

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 2 weeks ago #4

  • É's Avatar
  • É
  • Posts: 7
Hi,

Many thanks for your reply.
I'm a little confused, though, have you fixed the issue already for me on the test site?
I looked for the line "height: auto !important;" on any of the image styles and couldn't find it anywhere in the template, or anywhere in the site files, so I couldn't remove it. However the galleries are now both working perfectly without me changing anything!
I wonder if you could clarify so I can check if there's something I've missed?
Many thanks :)

1 month 2 weeks ago #5

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7120
We fixed a problem on your site (which you send us)
Everything works well for your layout (masonry).
For another layout to work correctly in the css file of your template, you need to delete styles (contact the developers of your template).

Regards,
Vyacheslav, Balbooa.com
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