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Update not working and cannot access gallery

3 weeks 2 days ago #1

  • Martin's Avatar
  • Martin
  • Posts: 6
I am on version 2.0.4 and when I tried to access my galleries today I got a message that an update is available. I entered Username/PW and nothing happened.
I cannot manage the current version of the gallery; it works on front end but no access on back end.
How do I move on from here?

PS: For other reasons I am forced to run PHP5.6 at the moment. Can that be a problem?

3 weeks 2 days ago #2

  • Artem's Avatar
  • Artem
  • Posts: 7940
Hello,

Try to update Gallery manually. Download Gallery installation package from your profile and install (Admin >> Extensions >> Instal).

Please note! Recommend to make website backup before updating

Regards,
Artem, Balbooa.com
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