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White dialogue box appearing

6 months 2 weeks ago #1

  • PP's Avatar
  • PP
  • Posts: 126
I have a white dialgoue box appearing over the gallery, i have looked through the settings but cannot see anything that could create this effect. Could you please advise how I get rid of it. It seems to happen on the first hover over any of the images.
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6 months 2 weeks ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7101
Hello,
Thank you for contacting us

This is a lightbox from Gridbox theme.
Most likely you added it in the header or footer of the theme used for this page.

Regards,
Vyacheslav, Balbooa.com

6 months 2 weeks ago #3

  • PP's Avatar
  • PP
  • Posts: 126
hello, i cannot see anything that would trigger this pop up. i am using the default theme. this started after i turned off the compression. i do not have any custom css or javascript, but am using forms and gallery. still when i turn on compression nothing works correctly and now i have this pop up box.

Louise Foletta

6 months 2 weeks ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7101
Hello,

Check page ID 1.
Lightboxes should be on the bottom right (you have 2 Lightboxes)


Regards,
Vyacheslav, Balbooa.com
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