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Upload From Folder Stopped Working in 2.3

2 months 1 week ago #1

  • Harlow's Avatar
  • Harlow
  • Posts: 14
Just loaded 2.3.0 over 2.2.4.

Upload from folder no longer works.

To reproduce:

go into a gallery category

click the red camera icon

select the yellow Upload from Folder icon

Nothing happens. No dialog for choosing a folder appears as before.

Upload from Desktop still works.

2 months 1 week ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 5531
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

2 months 1 week ago #3

  • Harlow's Avatar
  • Harlow
  • Posts: 14
I am not allowed to provide remote FTP or remote administrative access to the site.

The issue is Global. The Upload from Folder icon has completely stopped responding within the Category editor. Am sure it was working to the update. The Upload from Desktop icon continues to work as before.

2 months 1 week ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 5531
Hello,

We checked, everything works well.
You can see this in the video.
nimb.ws/jOL70B
We cannot fix the problem by not seeing it.

Regards,
Vyacheslav, Balbooa.com

2 months 1 week ago #5

  • Harlow's Avatar
  • Harlow
  • Posts: 14
Interestingly, with the reinstall of the update, as suggested in the other post, this problem is resolved. Thank you!

2 months 1 week ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 5531
Hello,

It's great that the problem was solved.
Let us know if you need more assistance.

Regards,
Vyacheslav, Balbooa.com
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