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New Gallery does not work

4 months 2 weeks ago #1

  • Randy Epstein's Avatar
  • Randy Epstein
  • Posts: 4
I've created a new Gallery and have it set up. The gallery is here: joomla.eaa690.net/index.php/multimedia/p...s/young-eagles-album

When clicking on any of the three nothing happens. I've noticed that there is not a thumbnail folder created for this gallery.

Where do I start?

4 months 2 weeks ago #2

  • Artem's Avatar
  • Artem
  • Posts: 7940
Hello,

At your website is not a Balbooa Gallery!

Regards,
Artem, Balbooa.com

4 months 2 weeks ago #3

  • Randy Epstein's Avatar
  • Randy Epstein
  • Posts: 4
Currently you are correct, I will change it back so you can see. I was testing another product to see about replacing your product.

4 months 2 weeks ago #4

  • Randy Epstein's Avatar
  • Randy Epstein
  • Posts: 4
I changed it back

4 months 2 weeks ago #5

  • Artem's Avatar
  • Artem
  • Posts: 7940
Try to disable jQuery in the Gallery settings



Regards,
Artem, Balbooa.com

4 months 2 weeks ago #6

  • Randy Epstein's Avatar
  • Randy Epstein
  • Posts: 4
it is turned off on all of my albums. All of the others work fine.

4 months 2 weeks ago #7

  • Artem's Avatar
  • Artem
  • Posts: 7940
Hello,

Send us please Joomla admin and FTP access, the solution will be provided ASAP. Please use our contact form:
support.balbooa.com/contact-us

Regards,
Artem, Balbooa.com

3 weeks 4 days ago #8

  • Andreas's Avatar
  • Andreas
  • Posts: 2
Hello.

I have the same problem with the gallery.

The problem is definitely between the template and the gallery, because the gallery runs with a different template. Unfortunately, I am bound to the template.

I've disabled jquery on the template and also in the gallery. Unfortunately, no combination has any impact.

Please take a look at this. It would be very important to me that I know which files have been changed because I have the same problem on another page.

I send the website and the login data by PM.

Thank you!

3 weeks 4 days ago #9

  • Artem's Avatar
  • Artem
  • Posts: 7940
Hello, Andreas!

We received your login info, thank you!
I'll contact you through email when will be ready :)

Regards,
Artem, Balbooa.com

3 weeks 4 days ago #10

  • Artem's Avatar
  • Artem
  • Posts: 7940
Hello,

Done! The issue was with your template, the tag <head> wasn't closed
We did changes here: templates/fitlife/layouts/default/layout.php
Line 50

Regards,
Artem, Balbooa.com

3 weeks 4 days ago #11

  • Andreas's Avatar
  • Andreas
  • Posts: 2
strange ... sometimes I'm blind

although the console of the firebug also displays or indicated errors in the js.

Thanks a lot!
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