Balbooa Gallery Update

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Image file does not exist

5 years 6 days ago #1

  • Jonathan's Avatar
  • Jonathan
  • Posts: 7
Hello, I keep getting the error 0: The image file does not exist when I try to make changes to my Gallery.

Please advise.

5 years 6 days ago #2

  • Artem's Avatar
  • Artem
  • Posts: 9268
Hello,


Enable Development Error Report in your Joomla Global configurations, than try to edit Gallery, and you should see some error, send us text of the error.

Regards,

5 years 5 days ago #3

  • Jonathan's Avatar
  • Jonathan
  • Posts: 7
I presume you mean the section under Global Configuration called Server Settings?

Then under the drop down menu for Error Reporting you mean to select Development.

I have done this and the only message I receive when I try to do anything to the gallery is:

0 The image file does not exist.

5 years 5 days ago #4

  • Artem's Avatar
  • Artem
  • Posts: 9268
Yes, right.

Okay, can you please send us FTP and Joomla admin access to check what's going there
support.balbooa.com/contact-us
Department >> Technical Support

Regards,

5 years 5 days ago #5

  • Artem's Avatar
  • Artem
  • Posts: 9268
Hello,

your gallery works fine, here is a screens:




Regards,
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