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Local video not loading

7 months 1 week ago #1

  • Dama's Avatar
  • Dama
  • Posts: 42
Hi

I'm trying to make video gallery with local videos and html code I'm using looks like this:
<iframe src="path-to-video/video.mp4" height="720" width="1280"></iframe>
and when I click on thumbnail lightbox opens and I only hear audio but not video.

Also, on your demo page local video is not loading: demo page

What am I doing wrong?

Kind regards

7 months 1 week ago #2

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

Send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

7 months 1 week ago #3

  • Dama's Avatar
  • Dama
  • Posts: 42
Hi,

link for website.

Just click on the first image/thumb in top left corner. It is developing website.

7 months 1 week ago #4

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
We don't see a problem,
nimb.ws/iHr728

Maybe browser extensions are blocking the video

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 1 week ago #5

  • Dama's Avatar
  • Dama
  • Posts: 42
Hi

actually it is adblocker that is preventing me seeing the video :angry:
When I turn it off I can see video just fine.
is there a way aroun this, since many people use adblockers?

Kind regards

7 months 1 week ago #6

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Unfortunately there is no such possibility.

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 1 week ago #7

  • Dama's Avatar
  • Dama
  • Posts: 42
Ok Vyacheslav, thanks for helping.
Kind regards

7 months 1 week ago #8

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 1 week ago #9

  • Dama's Avatar
  • Dama
  • Posts: 42
Hi Vyacheslav, actually I need more assistance.

I added local video with iframe and when I click on image you can hear video sound twice.
Even in screen recording you made you hear two sounds.
Why is that happening and what is the proper html code to use to add local videos?
Kind regards

EDIT:
I removed iframe and put video inside <video> html tag and now it works fine.
No help needed

7 months 1 week ago #10

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 1 week ago #11

  • Dama's Avatar
  • Dama
  • Posts: 42
Hi Vyacheslav, now I have a feature request.

When you are navigating through videos in gallery you can still hear the sound from previous video when you hit play on current. That is bad user experience and I don't think we can expect from users to hit pause/stop before going to next video.
Previous video should be stopped once users click hit play button or even before, when they click next/previous arrow.
Can you guys do that?

7 months 6 days ago #12

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

7 months 6 days ago #13

  • Dama's Avatar
  • Dama
  • Posts: 42
You can see it in the same link I posted earlier and in BA Gallery demo page.
Just play the first video and then go to next one and press play again, you can hear both of them.

6 months 4 weeks ago #14

  • Dama's Avatar
  • Dama
  • Posts: 42
Hi,

any fix for problem I mentioned?

Kind regards

6 months 3 weeks ago #15

  • Artem's Avatar
  • Artem
  • Posts: 11342
Hi,

Try to add this code to your templa Javascript editor
$(document).on('click', '.modal-nav i', function (e) {
        var video = $('video').get(0);
				video.pause();
});

Should helps :)

Regards,
Artem, Balbooa.com
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