Balbooa Help Center: Local video not loading (1/1)

1 month 1 week ago #1

Dama Posts: 42	Hi I'm trying to make video gallery with local videos and html code I'm using looks like this: <iframe src="path-to-video/video.mp4" height="720" width="1280"></iframe> and when I click on thumbnail lightbox opens and I only hear audio but not video. Also, on your demo page local video is not loading: demo page What am I doing wrong? Kind regards
	The administrator has disabled public write access.

1 month 1 week ago #2

Viacheslav Posts: 28858	Hello, Thank you for contacting us Send us a link to page with problem. Regards, Vyacheslav, Balbooa.com
	The administrator has disabled public write access.

1 month 1 week ago #3

Dama Posts: 42	Hi, link for website. Just click on the first image/thumb in top left corner. It is developing website.
	Last Edit: 1 month 1 week ago by Dama. The administrator has disabled public write access.

1 month 1 week ago #4

Viacheslav Posts: 28858	We don't see a problem, nimb.ws/iHr728 Maybe browser extensions are blocking the video Best Regards, Vyacheslav, Balbooa Support Team
	The administrator has disabled public write access.

1 month 1 week ago #5

Dama Posts: 42	Hi actually it is adblocker that is preventing me seeing the video When I turn it off I can see video just fine. is there a way aroun this, since many people use adblockers? Kind regards
	The administrator has disabled public write access.

1 month 1 week ago #6

Viacheslav Posts: 28858	Unfortunately there is no such possibility. Best Regards, Vyacheslav, Balbooa Support Team
	The administrator has disabled public write access.

1 month 1 week ago #7

Dama Posts: 42	Ok Vyacheslav, thanks for helping. Kind regards
	The administrator has disabled public write access.

1 month 1 week ago #8

Viacheslav Posts: 28858	Let us know if you need more assistance! Best Regards, Vyacheslav, Balbooa Support Team
	The administrator has disabled public write access.

1 month 1 week ago #9

Dama Posts: 42	Hi Vyacheslav, actually I need more assistance. I added local video with iframe and when I click on image you can hear video sound twice. Even in screen recording you made you hear two sounds. Why is that happening and what is the proper html code to use to add local videos? Kind regards EDIT: I removed iframe and put video inside <video> html tag and now it works fine. No help needed
	Last Edit: 1 month 1 week ago by Dama. The administrator has disabled public write access.

1 month 1 week ago #10

Viacheslav Posts: 28858	Let us know if you need more assistance! Best Regards, Vyacheslav, Balbooa Support Team
	The administrator has disabled public write access.

1 month 1 week ago #11

Dama
Posts: 42

Hi Vyacheslav, now I have a feature request.

When you are navigating through videos in gallery you can still hear the sound from previous video when you hit play on current. That is bad user experience and I don't think we can expect from users to hit pause/stop before going to next video.
Previous video should be stopped once users click hit play button or even before, when they click next/previous arrow.
Can you guys do that?

1 month 1 week ago #12

Viacheslav Posts: 28858	Send us a link to page with problem. Regards, Vyacheslav, Balbooa.com
	The administrator has disabled public write access.

1 month 1 week ago #13

Dama Posts: 42	You can see it in the same link I posted earlier and in BA Gallery demo page. Just play the first video and then go to next one and press play again, you can hear both of them.
	The administrator has disabled public write access.

1 month 6 hours ago #14

Dama Posts: 42	Hi, any fix for problem I mentioned? Kind regards
	The administrator has disabled public write access.

4 weeks 4 hours ago #15

Artem Posts: 11342	Hi, Try to add this code to your templa Javascript editor $(document).on('click', '.modal-nav i', function (e) { var video = $('video').get(0); video.pause(); }); Should helps Regards, Artem, Balbooa.com
	The administrator has disabled public write access.