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errors gallery

6 months 2 weeks ago #1

  • Krzysztof's Avatar
  • Krzysztof
  • Posts: 154
Hi.
1. problem with adding new photos to the gallery - customer area, photo previews are not visible in the backend



2. after entering the gallery - cutomer area, the photos posted there do not open



3. the website server crashes errors

6 months 2 weeks ago #2

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

6 months 2 weeks ago #3

  • Krzysztof's Avatar
  • Krzysztof
  • Posts: 154
Hi.
I sent my login details to the website via the form. I hope everything worked out.

6 months 2 weeks ago #4

  • Krzysztof's Avatar
  • Krzysztof
  • Posts: 154
Hi.
1. I guess the problem hasn't been solved after all.
When entering CUSTOMER AREA > TALIA it still does not display the photos. Pagination seems to work, but the photos are not displayed. Moreover, if I want to return to another menu, e.g. HOME, the page seems to be blocked and does not want to open. It takes a good few minutes.
2. There is still a problem loading thumbnails in the backend.
3. I would also like the photo alias to look like this:
sweetmomentsbyanna.com/customer-area?talia/1
not
sweetmomentsbyanna.com/customer-area?talia1-2-2-2-2-2-2-2-2-2-2-2-2-2-2
4. I'm trying to find photo catalogs in images, e.g. "Waist" and I can't find it. How and where are they saved? Some of it is there, but I don't see the rest.





Regards

6 months 1 week ago #5

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,

1. You do not have enough RAM to apply a watermark to a picture, your watermark is 2084x1389.

2. 3 of your categories with a paginator, there are pictures everywhere. We didn't see a problem.

3. Image aliases are configured.

4. in the images folder the folder ba-gallery/gallery-id/ is created
and there will be subdirectories for different pictures (tubnails, albums, compression if enabled, watermark if added)



Best Regards,
Vyacheslav, Balbooa Support Team
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