Balbooa Help Center: Problem with update (1/1)

2 weeks 1 day ago #1

Martin
Posts: 272

Hi,
I have old website with baGallery 2.0.7.
I want to make new one and migrate the content of the gallery to new baGallery 2.3.5 which I bought now.
I made a testing website with the old gallery and tryed updated to new baGallery but there is some problems with activation.
If it works fine I can move database data to new website and it´s done. Can you please have a look on my old testing website why I cannot activate it?

Thank you.

2 weeks 1 day ago #2

Vyacheslav Posts: 28391	Hello, Thank you for contacting us Describe in more detail the problem with activation and what error you received Regards, Vyacheslav, Balbooa.com
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2 weeks 1 day ago #3

Martin Posts: 272	Hi, when I put the new package for installation it wrote me this and I think that in frist try there was some error with password. In the module isn´t any option to activate subscribtion. Attachments: ...3547.pn (48KB) ...3611.pn (62KB)
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2 weeks 1 day ago #4

Vyacheslav Posts: 28391	Judging by the screen, you are using the free version (there is no activate button). You need to download the pro version from your personal account Best Regards, Vyacheslav, Balbooa Support Team
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2 weeks 1 day ago #5

Martin Posts: 272	No, I installed pro version. I downloaded from my account. That´s why is so weird.
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2 weeks 1 day ago #6

Vyacheslav Posts: 28391	Send us a link to page with problem. Send us FTP access and Joomla admin access via our contact form. support.balbooa.com/contact-us Regards, Vyacheslav, Balbooa.com
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