Remember me

No Thumbnails generated

1 year 2 days ago #1

  • PRO-ducto GmbH's Avatar
  • PRO-ducto GmbH
  • Posts: 4
Dear Sir,

As far that I can see normally thumnails are generated when clicking on the different folders on the frontpage and keep recorded in images/bagallery/gallery-x/thumbnail in the backend. (or .../album which is not working too).
This works quite fine on my local XAMPP but in my online website (pro-ducto.com) there is no generation of new thumbnails at all which means that all pictures keep empty (except the already genearted thumbnails I copied during installation process from my local XAMPP).
With trying to refresh thumbs from one gallery online all pictures become empty (all thumbs of that gallery get deleted correctly so write permissions should be set correctly) and there is no new geneartion of thumbs.

I tried to change writing permissions on the folders without any better result.

Do you have more ides what could be my fault...?

Best regards

Oliver
Attachments:

1 year 6 hours ago #2

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
Powered by Kunena Forum