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Thumbnails not displaying

7 years 10 months ago #1

  • grushnik's Avatar
  • grushnik
This is an excellent gallery module. I am very keen on getting the Pro version for the other layouts, but I am having issues with the free demo version. I can't get the thumbnails to display.



I can upload images as per normal and the images do display in the lightbox, but nothing shows in the thumbnail gallery. I also note the bagallery/thumbnail/gallery_1 folders and subfolders are empty. There is 775 access rights to all these folders.

I have tried fiddling with the Image Quality in the Settings/Thumbnail to no avail.

7 years 10 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 11342
Hello,

We need FTP and Joomla admin access to check what's going there

support.balbooa.com/contact-us
Department >> Technical Support

Regards,

7 years 10 months ago #3

  • Artem's Avatar
  • Artem
  • Posts: 11342
You need to check your Folder permissions


Absolutely all 3rd extensions on your website don't have permissions

Regards,

7 years 9 months ago #4

  • grushnik's Avatar
  • grushnik
Excellent support. Thank you very much. Problem solved!
Will definitely be leaving excellent feedback on extensions.joomla.org

7 years 9 months ago #5

  • Artem's Avatar
  • Artem
  • Posts: 11342
Thank you. We will be really happy get excellent review on the JED :cheer:

extensions.joomla.org/extension/6gallery

Regards,
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