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conflicts with files with the same name

conflicts with files with the same name

2 weeks 3 days ago #1

Laurent Posts: 153	Hi, There is a conflict when files with the same name are uploaded. See here : we.tl/t-Su3ZuRrqzg Thanks L.
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2 weeks 3 days ago #2

Vyacheslav Posts: 26073	Hello, Thank you for contacting us Send us a link to page with problem. Regards, Vyacheslav, Balbooa.com
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2 weeks 3 days ago #3

Laurent Posts: 153	supercarsbyfred.tnc-dev.ovh/lifestyle/mes-bolides.html?test1 and supercarsbyfred.tnc-dev.ovh/lifestyle/mes-bolides.html?test2
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2 weeks 3 days ago #4

Vyacheslav Posts: 26073	We don't see the problem (watch the video) nimb.ws/9ze7Lr Best Regards, Vyacheslav, Balbooa Support Team
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2 weeks 3 days ago #5

Laurent Posts: 153	here is a new video which explain the issue : we.tl/t-7xSTi1xK3X
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2 weeks 3 days ago #6

Vyacheslav Posts: 26073	After adding images, try to regenerate the thumbnails (in the gallery settings) and don't forget to clear the cache
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2 weeks 3 days ago #7

Laurent Posts: 153	same problem. test it from your side, you will see.
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2 weeks 21 hours ago #8

Vyacheslav Posts: 26073	There can be no conflict, when loading for hosting, we check the destination folder and if there is a file with the same name, we add a set to the file file and check again if there is such a file in the folder, etc., until it becomes unique I think this is most likely the problem is related to cache Best Regards, Vyacheslav, Balbooa Support Team
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2 weeks 21 hours ago #9

Laurent Posts: 153	there is no cache enabled on this website for the moment.
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2 weeks 20 hours ago #10

Vyacheslav Posts: 26073	This can be a browser cache
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2 weeks 20 hours ago #11

Laurent Posts: 153	I did all the uploads from private navigation mode, same problem.
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2 weeks 18 hours ago #12

Vyacheslav Posts: 26073	We cannot repeat the problem, therefore we cannot find the cause
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2 weeks 1 hour ago #13

Laurent Posts: 153	do you want website credentials to check?
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2 weeks 1 hour ago #14

Vyacheslav Posts: 26073	Vyacheslav wrote: We don't see the problem (watch the video) nimb.ws/9ze7Lr When you see a problem, check the url of the image (open it in a new tab) and check which image is in the folder at the specified url Regards, Vyacheslav, Balbooa.com
	Last Edit: 2 weeks 1 hour ago by Vyacheslav. The administrator has disabled public write access.

2 weeks 1 hour ago #15

Laurent Posts: 153	ok done
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2 weeks 54 minutes ago #16

Vyacheslav Posts: 26073	We have responded to your email
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1 week 6 days ago #17

Laurent Posts: 153	I saw your videos thank you. but you are adding images from joomla media manager, not from your computer. the problem comes from when I upload pictures from my computer.
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1 week 6 days ago #18

Vyacheslav Posts: 26073	Everything works correctly you can see in the video nimb.ws/gFo3L0 Vyacheslav wrote: There can be no conflict, when loading for hosting, we check the destination folder and if there is a file with the same name, we add a set to the file file and check again if there is such a file in the folder, etc., until it becomes unique
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1 week 4 days ago #19

Laurent Posts: 153	I saw your videos but you are showing works fine. What I shown is different, please see this other video : we.tl/t-MZjDTyFTDE
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1 week 3 days ago #20

Vyacheslav Posts: 26073	Send us FTP access via our contact form. support.balbooa.com/contact-us Regards, Vyacheslav, Balbooa.com
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1 week 3 days ago #21

Laurent Posts: 153	ok done
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1 week 19 hours ago #22

Vyacheslav Posts: 26073	We have fixed an issue! This fix will be added in the next update Let us know if you need more assistance! Best Regards, Vyacheslav, Balbooa Support Team
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1 week 19 hours ago #23

Laurent Posts: 153	ok perfect many thanks can I remove this demo website?
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1 week 16 hours ago #24

Vyacheslav Posts: 26073	We have fixed the problem on the site you sent. Best Regards, Vyacheslav, Balbooa Support Team
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1 week 16 hours ago #25

Laurent Posts: 153	Ok but you don't need this website anymore?
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1 week 3 hours ago #26

Vyacheslav Posts: 26073	We don't need a website problem fixed This fix will be added in the next update Best Regards, Vyacheslav, Balbooa Support Team
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1 week 2 hours ago #27

Laurent Posts: 153	ok thank you, have a nice day
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1 week 2 hours ago #28

Vyacheslav Posts: 26073	Please feel free to ask any questions. Have a nice day! Best Regards, Vyacheslav, Balbooa Support Team
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