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upgrade from free can't see categories

2 weeks 1 day ago #1

  • marcus's Avatar
  • marcus
  • Posts: 6
Hi I had the paid ba gallery upgraded to joomla 4 then it stopped so I put the free ba gallery it works without categories, I have added paid installed, categories not working, I attached a screenshot, this is a test site until full migration of all addons is done.

I looked at all parts of the component categories is ticked, tried untick and save then retick and save.

infoads.co.uk/bdctest/index.php/case-studies
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2 weeks 1 day ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 25504
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 week 2 hours ago #3

  • marcus's Avatar
  • marcus
  • Posts: 6
did you see the login details sent by contact form ?

5 days 9 hours ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 25504
Hello,
Thank you for contacting us

We have received your permissions.
Initially, you did not have a license activated,
at the moment you have filters disabled in the gallery settings


Regards,
Vyacheslav, Balbooa.com
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