Joomla Extensions

problem with jpg images

problem with jpg images

5 months 3 weeks ago #1

David Miguens Lado Posts: 3	in the gallery I cannot display images in jpg format, it only displays images in png format Thank you
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5 months 3 weeks ago #2

Vyacheslav Posts: 27057	Hello, Thank you for contacting us Send us a link to page with problem. Send Joomla admin access via our contact form. support.balbooa.com/contact-us Regards, Vyacheslav, Balbooa.com
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5 months 3 weeks ago #3

David Miguens Lado Posts: 3	Sorry, I'm testing my web on localhost
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5 months 3 weeks ago #4

Vyacheslav Posts: 27057	Without seeing the problem, it is very difficult to "guess" what the cause is. Do you see any errors in the console (f12)? Best Regards, Vyacheslav, Balbooa Support Team
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5 months 3 weeks ago #5

David Miguens Lado Posts: 3	yes, This is the message that appears on the server: Failed to load resource: the server responded with a status of 500 (Internal Server Error) when I try to load the images in the backend, if they are jpg it does not load the thumbnails
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5 months 3 weeks ago #6

Vyacheslav Posts: 27057	The problem is not related to the component There can be many options for errors: No GD jpg library (contact hosting support), You need to check the systems info zhomly. Bad pictures, you need to re-save in a photo editor (photoshop example) Too big pictures and not enough resources to create Best Regards, Vyacheslav, Balbooa Support Team
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