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Gallery does not work with PHP 8.0

1 year 7 months ago #1

  • Anders Drejer's Avatar
  • Anders Drejer
  • Posts: 5
I have just spended 35$ buying Gallery PRO Advanced ver. 2.3.4 but to my big disappointment it does not work with PHP 8.0 so I have to degrade to PHP 7.4 :(

I really hope this will be fixed soon.

The attached screen dump is how my gallery looks using PHP 8.0
Attachments:

1 year 7 months ago #2

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

The problem is not related to 8php
Your PHP GD image library was compiled without support for some image formats
With this error, you need to contact the hosting support

Best Regards,
Vyacheslav, Balbooa Support Team

1 year 7 months ago #3

  • Anders Drejer's Avatar
  • Anders Drejer
  • Posts: 5
Hi,

Hmmm ..... all pictures in the gallery are jpeg, and I also support another website with another hosting company, but same issue - are you still sure it's not related to PHP 8 and your gallery component?

Best Regards,
Anders

1 year 7 months ago #4

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
The problem is related to the GD image library
With this error, you need to contact the hosting support
Call to undefined function imagecreatefromjpeg()
That means either your PHP installation is missing GD extension or its not enabled. If you have access to your server extensions kindly turn on GD PHP extension of talk to your web hosting to enable GD Extension for you.

Best Regards,
Vyacheslav, Balbooa Support Team

1 year 7 months ago #5

  • Anders Drejer's Avatar
  • Anders Drejer
  • Posts: 5
You were of course right - and the problem is solved now, thank you :)

1 year 7 months ago #6

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
You are welcome ;)
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

11 months 2 weeks ago #7

  • Rafael's Avatar
  • Rafael
  • Posts: 6
What do I need to ask to the hosting provider? can you provide the details. Thanks I have the same issue today. My website is down showing that error message.

11 months 2 weeks ago #8

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,
Thank you for contacting us

You need to report the error you get

Regards,
Vyacheslav, Balbooa.com
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