Balbooa Help Center: Gallery does not work with PHP 8.0 (1/1)

8 months 3 weeks ago #1

Anders Drejer Posts: 5	I have just spended 35$ buying Gallery PRO Advanced ver. 2.3.4 but to my big disappointment it does not work with PHP 8.0 so I have to degrade to PHP 7.4 I really hope this will be fixed soon. The attached screen dump is how my gallery looks using PHP 8.0 Attachments: ....37.png (64KB)
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8 months 3 weeks ago #2

Vyacheslav Posts: 27059	Hello, Thank you for contacting us The problem is not related to 8php Your PHP GD image library was compiled without support for some image formats With this error, you need to contact the hosting support Best Regards, Vyacheslav, Balbooa Support Team
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8 months 3 weeks ago #3

Anders Drejer Posts: 5	Hi, Hmmm ..... all pictures in the gallery are jpeg, and I also support another website with another hosting company, but same issue - are you still sure it's not related to PHP 8 and your gallery component? Best Regards, Anders
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8 months 3 weeks ago #4

Vyacheslav
Posts: 27059

The problem is related to the GD image library
With this error, you need to contact the hosting support

Call to undefined function imagecreatefromjpeg()
That means either your PHP installation is missing GD extension or its not enabled. If you have access to your server extensions kindly turn on GD PHP extension of talk to your web hosting to enable GD Extension for you.

Best Regards,
Vyacheslav, Balbooa Support Team

8 months 3 weeks ago #5

Anders Drejer Posts: 5	You were of course right - and the problem is solved now, thank you
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8 months 3 weeks ago #6

Vyacheslav Posts: 27059	You are welcome Let us know if you need more assistance! Best Regards, Vyacheslav, Balbooa Support Team
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1 month 1 day ago #7

Rafael Posts: 6	What do I need to ask to the hosting provider? can you provide the details. Thanks I have the same issue today. My website is down showing that error message.
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4 weeks 1 day ago #8

Vyacheslav Posts: 27059	Hello, Thank you for contacting us You need to report the error you get Regards, Vyacheslav, Balbooa.com
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