Joomla Extensions

Thumbnails are not displayed

Thumbnails are not displayed

1 week 2 days ago #1

Triantafillos Posts: 11	Hello, We bought today Balbooa Joomla Gallery Unlimited Sites License and install it to Joomla 4. Our problem is that the thumbnails are not showing, as you will see below: bodylicious.tanidisit.website/lookbook Could you help us? Thanks
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1 week 2 days ago #2

Vyacheslav Posts: 23440	Hello, Thank you for contacting us! We see these errors you are using incorrect images Best Regards, Vyacheslav, Balbooa Support Team
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1 week 2 days ago #3

Triantafillos Posts: 11	All images are .jpg. I send you an image for example. Attachments: ...3a8.jpg (584KB)
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1 week 2 days ago #4

Vyacheslav Posts: 23440	Try to convert them through any converter Best Regards, Vyacheslav, Balbooa Support Team
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1 week 2 days ago #5

Triantafillos Posts: 11	You are right. The converter that changed them from webp to jpg created the problem. I open one with Photoshop and save it again to jpg. Now works fine. Thanks.
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1 week 2 days ago #6

Vyacheslav Posts: 23440	You are welcome Let us know if you need more assistance! Best Regards, Vyacheslav, Balbooa Support Team
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