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impossible to upload image from front-end

1 month 5 days ago #1

  • Laurent's Avatar
  • Laurent
  • Posts: 116
Hi,

I come back to you regarding this ticket : support.balbooa.com/forum/joomla-gallery...ading-from-front-end

I have the same problem on another website.
It's impossible to add images from the front-end.
see video here : screencast-o-matic.com/watch/c3fY1HVYlrf

Could you please check this out because I have many complains from users.

Thanks for your help
L.

1 month 5 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 22680
Hello,

Thank you for contacting us!

We recommend that you use this solution.Vyacheslav wrote:
For now, we recommend that you use backend uploading

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 5 days ago #3

  • Laurent's Avatar
  • Laurent
  • Posts: 116
Impossible, my customers have no access to the backend, only the front-end.

As this feature is offered by balbooa gallery, I need it absolutely.

1 month 5 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 22680
Hello,
Thank you for contacting us

Send us a link to page with problem and a link to the login page
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 month 5 days ago #5

  • Laurent's Avatar
  • Laurent
  • Posts: 116
ok done now

1 month 5 days ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 22680
We have fixed an issue!
We have made changes to file bagallery.php (/components/com_bagallery/helpers/bagallery.php),
you can use it for other sites with the same problem
This fix will be added in the next update

Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 5 days ago #7

  • Laurent's Avatar
  • Laurent
  • Posts: 116
perfect many thanks :-)

1 month 5 days ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 22680
You are welcome ;)
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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