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impossible to upload image from front-end

1 year 5 months ago #1

  • Laurent's Avatar
  • Laurent
  • Posts: 162
Hi,

I come back to you regarding this ticket : support.balbooa.com/forum/joomla-gallery...ading-from-front-end

I have the same problem on another website.
It's impossible to add images from the front-end.
see video here : screencast-o-matic.com/watch/c3fY1HVYlrf

Could you please check this out because I have many complains from users.

Thanks for your help
L.

1 year 5 months ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 28391
Hello,

Thank you for contacting us!

We recommend that you use this solution.Vyacheslav wrote:
For now, we recommend that you use backend uploading

Best Regards,
Vyacheslav, Balbooa Support Team

1 year 5 months ago #3

  • Laurent's Avatar
  • Laurent
  • Posts: 162
Impossible, my customers have no access to the backend, only the front-end.

As this feature is offered by balbooa gallery, I need it absolutely.

1 year 5 months ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 28391
Hello,
Thank you for contacting us

Send us a link to page with problem and a link to the login page
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 year 5 months ago #5

  • Laurent's Avatar
  • Laurent
  • Posts: 162
ok done now

1 year 5 months ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 28391
We have fixed an issue!
We have made changes to file bagallery.php (/components/com_bagallery/helpers/bagallery.php),
you can use it for other sites with the same problem
This fix will be added in the next update

Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

1 year 5 months ago #7

  • Laurent's Avatar
  • Laurent
  • Posts: 162
perfect many thanks :-)

1 year 5 months ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 28391
You are welcome ;)
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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