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Categories are gone after Upload

3 weeks 6 days ago #1

  • Jochen's Avatar
  • Jochen
  • Posts: 3
Hi,
I have just uploaded from version 2.3.x (can`t remember exactly) to version 2.3.3.1 and now my existing categorie structure is gone. It is also no longer shown in the backend, all categories are direcky under "root" with no sub-categories.
When you look here (jochenpils.de) you see lots of pictures with no categorie structure anymore.
All categories und sub-categories are gone.
It was a lot of work and I hope this can be fixed.

Jochen

3 weeks 6 days ago #2

  • Artem's Avatar
  • Artem
  • Posts: 9391
Hi Jochen,

Thank you for contacting us!

Looks like your Gallery version was very old and doesn't include pro functionality activation.

Unfortunately, it's can't be fixed. But, I don't see any reason for chagrin.
Your gallery comes with ~16 categories. So, activate your subscription, enable album mode, and using right-click and "move to" you can sort them back in no more than 5 minutes ;)

How to activate pro functionality in the Gallery
www.balbooa.com/joomla-gallery-documenta...nse#activate-license



How to sort categories




Regards,
Artem, Balbooa.com

3 weeks 5 days ago #3

  • Jochen's Avatar
  • Jochen
  • Posts: 3
Hi Artem,
thanks a lot. What I did not understand is, that I need to click on "activate" and login. Now that I have done so, all categories are back again. Great!
Thanks, Jochen
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3 weeks 5 days ago #4

  • Artem's Avatar
  • Artem
  • Posts: 9391
Amazing :)

Let us know if you'll need more assistance!

Regards,
Artem, Balbooa.com
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