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gallery folder not created

1 month 1 week ago #1

  • Laurent's Avatar
  • Laurent
  • Posts: 101
Hi,

I have created a gallery here : prntscr.com/1sl37hv
But the folder is missing : prntscr.com/1sl39vm

Why?

Thanks
L.

1 month 1 week ago #2

  • Laurent's Avatar
  • Laurent
  • Posts: 101
another problem.
when I change root images folder, he is created in double.
here : prntscr.com/1sl5i61
and here : prntscr.com/1sl5mcm

1 month 5 days ago #3

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19689
Hello,

Thank you for contacting us!

1. Folder and pictures are created when loading from a desktop (when creating thumbnails)

2. This is necessary for the old galleries to work, created with the same folder path

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 5 days ago #4

  • Laurent's Avatar
  • Laurent
  • Posts: 101
ok I see.
I have customize my image fomder path here : prntscr.com/1sxiy16
but anotjer folder empty has been created here : prntscr.com/1sxivx4

Can I remove it prntscr.com/1sxivx4 or is ti mandatory to keep it?

1 month 5 days ago #5

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19689
You can delete if you need it.

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 5 days ago #6

  • Laurent's Avatar
  • Laurent
  • Posts: 101
ok thanks for your feedback
L.

1 month 5 days ago #7

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19689
You are welcome!
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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