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«auto forward» when inserting a gallery tag into Yootheme Pro Pagebuilder

1 week 5 days ago #1

  • Peter's Avatar
  • Peter
  • Posts: 2
Hi

We got a strange behaviour, which prevents us from showing this site to our customer so far.

When we insert the gallery tag [gallery ID=1] into a YooTheme Pro PageBuilder site, this site is getting autoforwarded to a standard Joomla article.

It's clearly the Gallery, since the problem doesn't happen, if we switch off the gallery.

The problem occured yesterday, only in the backend and only in Chrome first, today we suffer from this behaviour in the frontend as well (regardless of the browser).

We swiched off most of the gallery parameters (like album mode, JQuery, Refresh, lay load etc. ) unfortunately with no luck.

We need this to work, since Balbooas frontend editing capatilities are a critical feature for us.

Thanks for your help

Peter

Any idea what this is about?

1 week 2 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18982
Hello,
Thank you for contacting us

Send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

1 week 2 days ago #3

  • Peter's Avatar
  • Peter
  • Posts: 2
Hi

thanks for your fast response.

Of course, here's a onetime link to the page: onetimesecret.com/secret/pd0vkeigjxe5pwqiriyuy2g0vgpiewd

thanks!

Peter

1 week 2 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 18982
Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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