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I can not activate the license

4 months 2 days ago #1

  • Glass's Avatar
  • Glass
  • Posts: 5
When you click on the activate button, a window opens where it says "This content has been blocked. Contact the site owner to troubleshoot the problem."

4 months 2 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
Hello,
Thank you for contacting us

Send us a screen

Regards,
Vyacheslav, Balbooa.com

4 months 2 days ago #3

  • Glass's Avatar
  • Glass
  • Posts: 5
skr.sh/v8hMn5oOxcW?a I am attaching a link with a screen recording

4 months 2 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
Try using a different browser,
It looks like it's some kind of browser permission that is blocking

Best Regards,
Vyacheslav, Balbooa Support Team

4 months 2 days ago #5

  • Glass's Avatar
  • Glass
  • Posts: 5
In general, I tried to activate the license through Opera, Google Chrome and Chromium, none of the browsers allowed me to activate the license
Attachments:

4 months 2 days ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
Some third-party extension (most likely related to security)
or software (possibly antivirus) blocks the iframe.

Regards,
Vyacheslav, Balbooa.com

4 months 2 days ago #7

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
If nothing works,
Send us your username and password via our contact form.
support.balbooa.com/contact-us

We will activate your license

Regards,
Vyacheslav, Balbooa.com

4 months 2 days ago #8

  • Glass's Avatar
  • Glass
  • Posts: 5
В общем у меня ничего не получилось, пробовал на нескольких компьютерах и в разных браузерах, отправил вам информацию на почту, помогите пожалуйста активировать галерею(

4 months 2 days ago #9

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
As we found out, Content Security Policy blocks.

nimb.ws/41l7dD

It looks like the reason is htaccess.
nimb.ws/m12Fgt

if you do not find a solution,
send us access from the balbooa account and we will activate your license

Regards,
Vyacheslav, Balbooa.com

4 months 2 days ago #10

  • Glass's Avatar
  • Glass
  • Posts: 5
I have sent you all the data to access my account

4 months 2 days ago #11

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 19688
Мы активировали вашу лицензию ;)
Сообщите нам, если вам потребуется дополнительная помощь!

С уважением,
Вячеслав, Balbooa.com
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