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Gallery not displaying

2 weeks 36 minutes ago #1

  • Vincente's Avatar
  • Vincente
  • Posts: 5
ive looked at all the tutorials for displaying gallery. Ive created an article with gallery short code. However when i place that new article on my page and view it live it only shows the article title, which links to the gallery. All the videos I have seen on the Balbooa instructions show the gallery with thumbnails displaying as soon as you open page the article is placed. not so in my case. only the article (linked) name. a secondary step to see gallery.
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1 week 6 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13499
Hello,
Thank you for contacting us

You need to enable the plugin


Best Regards,
Vyacheslav, Balbooa Support Team

1 week 6 days ago #3

  • Vincente's Avatar
  • Vincente
  • Posts: 5
That wasn't the problem as they already were enabled. I looked deeper into the settings there and have submitted two more screenshots.
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1 week 6 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 13499
Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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