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smooth scrolling issues

3 weeks 2 days ago #1

  • MARTIN's Avatar
  • MARTIN
  • Posts: 5
Hi guys. I have a problem displaying the galleries when smooth scrolling is activated.
you can see the error here: marcelodirienzo.com/new/

The customer wants smoothscrolling activated and I´ve tried disable autoscroll on the component and also disabling jquery (also in the component) but to no avail.

Would you please tell me how to fix this issue? Thanks!

3 weeks 1 day ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12148
Hello,

Thank you for contacting us!

This is most likely a conflict with your template.
We can try to help you, send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

Best Regards,
Vyacheslav, Balbooa Support Team

3 weeks 1 day ago #3

  • MARTIN's Avatar
  • MARTIN
  • Posts: 5
Ticket sent. Thank you!

3 weeks 1 day ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12148
We have fixed an issue!
This fix will be added in the next update

Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

3 weeks 1 day ago #5

  • MARTIN's Avatar
  • MARTIN
  • Posts: 5
I confirm that the issue has been fixed. Thank you so much for your help+

3 weeks 1 day ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12148
You are welcome ;)
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team
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