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Nothing works properly....

4 years 4 months ago #1

  • Unay's Avatar
  • Unay
  • Posts: 11
I have just bought and install the component, nothing works properly.
  1. The grid always display a full width image on one column... (in configuration I have 4 columns). no matter what galley layout I choose
  2. The Lazy load never works, the images never appear.
  3. The lightbox doesn't even works.....

Im using gantry 5 default template
Joomla 3.5.1

Can you please help me?

4 years 4 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 8824
Hello,

Provide us FTP access, through contact form
Department >> Technical Support

Thanks,

4 years 4 months ago #3

  • Unay's Avatar
  • Unay
  • Posts: 11
I have just send the ticket, thanks.

4 years 4 months ago #4

  • Unay's Avatar
  • Unay
  • Posts: 11
Hi again!

I have just change my theme and all works correctly, seems to be some kind of incompatibility with Gantry templates?

Is there some workaround for this?

Thanks again!

4 years 4 months ago #5

  • Unay's Avatar
  • Unay
  • Posts: 11
Hi again jeje!

Well, I was loading the gallery from a custom module, when I change to load it from an article all works fine!!

:D :D

So everything its ok!

Thanks anyway!!

4 years 4 months ago #6

  • Artem's Avatar
  • Artem
  • Posts: 8824
Hi,

What a wonderful news :cheer:
Sometimes, only with RT templates arise difficulties, and Gallery already include some fix-tricks, specially for RT templates.

But, in any way thank you for a great news!
Have a nice weekends ;)

Regards,
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