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Links not active when exported

1 week 5 days ago #1

  • Carol's Avatar
  • Carol
  • Posts: 11
When we export the submissions, some of the links provided by the users are active, and others are not.

Vocal, Dance, Model, and Acting category links are OK but Vocal SA, Instrumental, and Variety are not.

Each of these conditional fields are set up the same way so can't figure out why the data is being exported differently.

Form

1 week 4 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 11200
Hello,
Thank you for contacting us

Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 week 4 days ago #3

  • Carol's Avatar
  • Carol
  • Posts: 11
id 444 is just one of them but the problem is in all forms under the label "Vocal" "Dance" Model" and "Acting"

1 week 4 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 11200
We checked, there is one link and it works,
describe the problem in more detail (with screenshots or video).

Best Regards,
Vyacheslav, Balbooa Support Team

1 week 3 days ago #5

  • Carol's Avatar
  • Carol
  • Posts: 11
screenshot of the problem attached.
Attachments:

1 week 3 days ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 11200
This is not related to form.
This is the viewer you are using, you may need to adjust the cell format or other settings

Best Regards,
Vyacheslav, Balbooa Support Team

1 week 3 days ago #7

  • Carol's Avatar
  • Carol
  • Posts: 11
We have formatted all the cells to display the links. Just wondered why some data is exporting as live links, and others are not.

1 week 3 days ago #8

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 11200
As we wrote earlier, this is not related to the form, links are exported equally

Best Regards,
Vyacheslav, Balbooa Support Team
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