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Email notification Error

2 weeks 3 days ago #1

  • Francesco's Avatar
  • Francesco
  • Posts: 2
Hi,
I have configured my staff as the notification email address on Balbooa Form Pro. Unfortunately I am not receiving the notification email. The configurations are correct but the email is not sent. Why?

thanks
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2 weeks 3 days ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 11200
Hello,

Thank you for contacting us!

Perhaps notifications fall into the folder itself.
Also check sending test emails in your joomla

Best Regards,
Vyacheslav, Balbooa Support Team

2 weeks 3 days ago #3

  • Francesco's Avatar
  • Francesco
  • Posts: 2
Hi,
I messed around with a post test and joomla works. I receive notification emails. On the other hand, I do not receive notification emails from filling in the form.

2 weeks 3 days ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 11200
Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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