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Updating Form Builder Crashed Site | Error 1163

1 week 1 day ago #1

  • Justen's Avatar
  • Justen
  • Posts: 22
Hi,

I updated my forms builder on one of the sites I manage, which resulted in the site breaking. I had to roll back to a previous backup of the site for both the files, as well as the Database. It gave me an error 1163.

Would you be able to assist with this?

Thanks
Justen O'Connell

1 week 1 day ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10581
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 week 1 day ago #3

  • Justen's Avatar
  • Justen
  • Posts: 22
Hi,

The issue was reversed, with the backups i restored on the site.

I will send you the login details shortly.

Thanks

1 week 1 day ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10581
Most likely you update from beta to release version
As described in our blog post, updating from the Beta version to the Release version is not possible.
Beta version was available for testing.

You need to remove the component and install the release version again

Best Regards,
Vyacheslav, Balbooa Support Team
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