Hello,
Thank you for contacting us
Try to update manually, don't forget to make a backup
1. Clear your browser cache.
support.google.com/accounts/answer/32050...form%3DDesktop&hl=en
2. Login to your profile on Balbooa.com and download extension installation package.
3. From the backend of your Joomla site (administration) select Extensions >> Install/Uninstall.
4. Click the Browse button and select the extension package on your local machine.
5. Click the Upload File & Install button.
6. Clear your Joomla and Browser cache.
Regards,
Vyacheslav, Balbooa.com