Balbooa Help Center: Troubleshooting: The form doesn't send emails (1/1)

2 years 8 months ago #1

Artem Posts: 10367	1. Be sure that the email system in your Joomla is configured Joomla admin➝ Global Configurations ➝ Send Test Email 2. Be sure that your Form include input with field type Email 3. Check your Spam Folder
	The administrator has disabled public write access.

2 years 8 months ago #2

Stuart
Posts: 114

Hi Artem,

We checked this suggestion as I found it in another post. Because we already have the earlier version 1.7.5 working, we know the system emails work and interact with the form as intended.

Is there anything else that could be preventing the 'submit' not working in version 2.0.2?

Could there be a conflict with the recaptcha? or

We have admin tools and .htaccess marker. Does the form need access to any particular files I may need to add exceptions for?

Appreciate any more suggestions.

Thanks
Britt

2 years 8 months ago #3

Vyacheslav Posts: 24808	Hello, Thank you for contacting us Send us a link to page with problem. Send us FTP access and Joomla admin access via our contact form. support.balbooa.com/contact-us Regards, Vyacheslav, Balbooa.com
	The administrator has disabled public write access.

2 years 7 months ago #4

GD Posts: 2	Sorry please ignore request, i used smtp and it works, My fault apologies for request.. Stay safe.
	The administrator has disabled public write access.

2 years 7 months ago #5

Vyacheslav Posts: 24808	Excellent that you yourself have found a solution Let us know if you need more assistance! Best Regards, Vyacheslav, Balbooa Support Team
	The administrator has disabled public write access.

1 year 3 months ago #6

Erick Posts: 1	Hi, I have tried all of these and it still wont send email. I need help.
	The administrator has disabled public write access.

1 year 3 months ago #7

Vyacheslav Posts: 24808	Hello, Thank you for contacting us Send us a link to page with problem. Send us FTP access and Joomla admin access via our contact form. support.balbooa.com/contact-us Regards, Vyacheslav, Balbooa.com
	The administrator has disabled public write access.

1 month 3 weeks ago #8

G. Posts: 471	I have tried all three suggestions but the emails are not sent to neither the admin nor the customer.
	The administrator has disabled public write access.

1 month 3 weeks ago #9

Artem Posts: 10367	Try to set @gmail.com for admin and check email sending. If it doesn't help send us Joomla admin access using our contact form: support.balbooa.com/contact-us Regards, Artem, Balbooa.com
	The administrator has disabled public write access.

1 month 1 week ago #10

Mark Posts: 48	Artem desperately need help with site, cannot get form to send to client email, tried EVERYTHING! Have sent support email, thank you, hope you're safe and well.
	The administrator has disabled public write access.

1 month 1 week ago #11

Artem Posts: 10367	No problem, will be happy to help, but we didn't receive any website details on email yet Regards, Artem, Balbooa.com
	The administrator has disabled public write access.

1 month 1 week ago #12

Mark Posts: 48	I used the Balbooa contact form before I posted in here and it said it was successful?
	The administrator has disabled public write access.

1 month 1 week ago #13

Mark Posts: 48	Still not working?
	The administrator has disabled public write access.