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Forms 2.x Beta. Reporting a Technical Issue

8 months 6 days ago #1

  • Artem's Avatar
  • Artem
  • Posts: 8758
Let's make Forms 2.x stronger together.

If you find a technical problem during beta testing, let us know! Just write a reply in this topic with problem details. Your help is much appreciated!

Make sure to include as much detail about the problem as possible in your report.

More about Forms 2.x Beta here: www.balbooa.com/blog/forms/balbooa-jooml...rms-builder-2-x-beta

Regards,
Artem, Balbooa.com

8 months 6 days ago #2

  • Tomas's Avatar
  • Tomas
  • Posts: 4
Hi, it is not loading any templates (where can I see 58 templates please?).

8 months 5 days ago #3

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,
Thank you for contacting us

Do not forget to clear the cache.
Template you can find in the left panel.


Best Regards,
Vyacheslav, Balbooa Support Team

8 months 5 days ago #4

  • seetvael's Avatar
  • seetvael
  • Posts: 24
1. For submit button. How to align center.
2. For lightbox. Where settings for size, paddings and button trigger?

8 months 5 days ago #5

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,
Thank you for contacting us

1. You can do this in the submit button settings


2. As a click trigger, there can be any element (not necessarily a button) to which you add a class.

Regards,
Vyacheslav, Balbooa.com

8 months 5 days ago #6

  • seetvael's Avatar
  • seetvael
  • Posts: 24
Thank you.
Cant find paddings for lightbox window.

8 months 5 days ago #7

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
You can configure padding in the form settings
nimb.ws/O3unkY

Regards,
Vyacheslav, Balbooa.com

8 months 4 days ago #8

  • Tomasz's Avatar
  • Tomasz
  • Posts: 147
Hello,
Formatting the content of the e-mail is going down.

8 months 4 days ago #9

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Thanks for letting us know.
We will fix it soon.

Regards,
Vyacheslav, Balbooa.com

8 months 4 days ago #10

  • Ivan's Avatar
  • Ivan
  • Posts: 4
I get logged out after opening an existing form or when creating a new one.

8 months 2 days ago #11

  • Alexander's Avatar
  • Alexander
  • Posts: 35
Никак не могу найти настройку для всплывающего окна, вот эту настройку не найти: prnt.sc/qpuopx

8 months 1 day ago #12

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Здравствуйте,

Вы может включить эту опцию в настройках макета формы


С Уважением,
Вячеслав, Balbooa.com

8 months 19 hours ago #13

  • Tomasz's Avatar
  • Tomasz
  • Posts: 147
Hello,
Customer Email Notifications - where is the sender's email address setting?

8 months 19 hours ago #14

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,
Thank you for contacting us

At the "Mail Settings" of your Joomla


Regards,
Vyacheslav, Balbooa.com

8 months 2 hours ago #15

  • Joel's Avatar
  • Joel
  • Posts: 8
Testing on local server. When clicking on any field or button in a form on the front end it takes me to http://localhost/joomla/administrator/index.php?option=com_baforms&view=forms&layout=modal&tmpl=component&f18c8c977cbcf9603d649d92029e7f48=1.

also noticed when hovering over any element in the front end the alt tag reads [Forms].

7 months 4 weeks ago #16

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,
Thank you for contacting us

This problem is not visible to us.
If the problem recurs during the transfer to the hosting send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

7 months 4 weeks ago #17

  • Ralf's Avatar
  • Ralf
  • Posts: 23
Hello,
I´m noticing that the text orientation is inconsistent between the form build view and the frontend view of a published form. (In the Text form items) It happens after adding a few of these fields and adding multiple pages to a form.

Kind regards,
Ralf

7 months 4 weeks ago #18

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,
Thank you for contacting us

Send us a screen on which the problem is visible
Send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

7 months 4 weeks ago #19

  • seetvael's Avatar
  • seetvael
  • Posts: 24
1. Как настроить дизайн для мобильной версии?
2. Как сделать чтобы кнопка закрыть не занимала верхнюю часть лайтбокса (не "съедал" пространство сверху)
3. В мобильной версии у меня съезжает кнопка закрыть.
4. Не отображается поле телефона с флагом. В админке есть, а на лицевой части нет.
5. Нет выбора типа (dotted, solid) для border, только толщина и цвет.
6. Как сделать вывод текста пользовательского соглашения во всплывающем окне?
Attachments:

7 months 4 weeks ago #20

  • Ralf's Avatar
  • Ralf
  • Posts: 23
Hello,
I have noticed that when I build rules with conditional logics, the action "Show Field" can only show fields that are either calculation results or elements that ask for input. I need to show a image field or a text field (or both in different rules). Is there a workaround for this?

Kind regards,
Ralf

7 months 4 weeks ago #21

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,

Thank you for contacting us

As we wrote in a blog post, this is a beta version (intended for testing).
We do not recommend using the beta version on working sites because it will not be possible to update to the release version.

1. The design for the mobile version is inherited from the desktop.
2. This can only be done using custom code.
3. Thank you for letting us know this will be fixed soon.
4. Most likely you need to activate the license
www.balbooa.com/joomla-forms-documentation/license
5. We will consider your offer.

Please write in English in English posts

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 4 weeks ago #22

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello, Ralf

Thank you for contacting us!
Unfortunately, this is not possible.
You can place a picture and text on the forms page and move to the this page

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 4 weeks ago #23

  • seetvael's Avatar
  • seetvael
  • Posts: 24
1. my license is active.
2. i need some option for checkboxes (spacing, color, border)
Attachments:

7 months 4 weeks ago #24

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
1. Specify whether you installed the entire package or just the component.
2. This can only be done using custom code.

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 4 weeks ago #25

  • Ralf's Avatar
  • Ralf
  • Posts: 23
Hello Vyacheslav,
That would work just fine if those pages would not be accessible using the next button. Is that doable?

Kind regards,
Ralf

7 months 4 weeks ago #26

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Unfortunately, this is not possible.

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 4 weeks ago #27

  • seetvael's Avatar
  • seetvael
  • Posts: 24
All package.
Same for the term and conditions checkbox
Attachments:

7 months 4 weeks ago #28

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

7 months 4 weeks ago #29

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
It was a bug, thanks for letting us know.
We have fixed an issue
This fix will be added in the next update

Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 4 weeks ago #30

  • Ralf's Avatar
  • Ralf
  • Posts: 23
Hello,
We have found an issue where the multi-page form stops working after page two when trying to advance to the following page three using the latest version of Microsoft Edge. I´m happy to send a link to the url through email if you have not seen this issue before.

Kind regards,
Ralf

7 months 4 weeks ago #31

  • Ralf's Avatar
  • Ralf
  • Posts: 23
Hello,
I am trying to figure out how to change the border radius on the "Next" and "Back" buttons in a multi page form,

Kind regards,
Ralf

7 months 4 weeks ago #32

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,
Thank you for contacting us

Border radius on the "Next" and "Back" is inherited from border radius fields.


Best Regards,
Vyacheslav, Balbooa Support Team

7 months 4 weeks ago #33

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
So that we can believe in Microsoft Edge send us a link to page with problem via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

7 months 4 weeks ago #34

  • Micha's Avatar
  • Micha
  • Posts: 54
Hi"

I have a form that has a dropdown to choose between 2 suppliers. After that it shows a list of drop downs with the condition function.

Unfortunatelly, I cannot use the same dropdown for both suppliers.

Therefore I have to create double entries if both suppliers need the same drop downs. (same for commit button or texts or so)

br
Micha

7 months 4 weeks ago #35

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,

Thank you for contacting us!

Your question is not entirely clear.
Please describe in more detail.

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 4 weeks ago #36

  • Micha's Avatar
  • Micha
  • Posts: 54
Hi!

I have a form with a drop down where I can select 2 different suppliers.

After that supplier is picked, I want the different pickup dates of the goods to be visible.
Supplier one has certain dates and supplier two has certain dates.

But I want to have only one submit button at the end of the form. That is not possible if I only want to show the button when the supplier is picked. It would show only for the second supplier not for the first one anymore.

For this I add a condition for both suppliers where field show submit button.
Hard to explain.

br
Micha

7 months 4 weeks ago #37

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
If we understand you correctly
You need
1. Create 2 calendars and 2 send buttons

2. Create conditional logic:
If the supplier field is equal to "supplier 1" show : calendar 1 and submit button 1.
If the provider field is equal to “provider 2” show : calendar 2 and submit button 2.

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 4 weeks ago #38

  • Micha's Avatar
  • Micha
  • Posts: 54
Hi!

Ok..this is what I did..but its difficult.

Could you add the field id's to the list that is visible in the condition screen?

Cause the parameters would be named the same and it is hard to always pick the right one.

thanks

7 months 4 weeks ago #39

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
We will consider your offer.
At the moment we can offer you to change the field label (various label) during the development of conditional logic

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 4 weeks ago #40

  • Benjamin's Avatar
  • Benjamin
  • Posts: 4
Looks cool!
is it possible to show the price on Product-Mode?

Best Regards

7 months 3 weeks ago #41

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,

Thank you for contacting us!

To display the price in the label, you can write it in the label (in a format convenient for you)


Best Regards,
Vyacheslav, Balbooa Support Team

7 months 3 weeks ago #42

  • Alexander's Avatar
  • Alexander
  • Posts: 35
Скажите, а русификация будет? Или, если она уже есть, как подключить? Половина компонента почему-то на русском, половина английская)

7 months 3 weeks ago #43

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,

After the release of the release version, we will update the language files.
Vyacheslav wrote:
We do not recommend using the beta version on working sites because it will not be possible to update to the release version.
Vyacheslav wrote:
Please write in English in English posts

Regards,
Vyacheslav, Balbooa.com

7 months 3 weeks ago #44

  • Alexander's Avatar
  • Alexander
  • Posts: 35
Ok! Sorry.

7 months 3 weeks ago #45

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
You are welcome ;)

7 months 3 weeks ago #46

  • DEBRAJ's Avatar
  • DEBRAJ
  • Posts: 7
In multipage form, while trying to enter in Text field, automatically "undefined" shows.
attached is the screenshot.

7 months 2 weeks ago #47

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,
Thank you for contacting us

Send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

7 months 1 week ago #48

  • Matt's Avatar
  • Matt
  • Posts: 114
Stripe Integration is not working.

7 months 5 days ago #49

  • Alexander's Avatar
  • Alexander
  • Posts: 35
Hello! Tell me, where is the configuration of logical connections in the new form ??

These ones: prnt.sc/r34w6p

7 months 4 days ago #50

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,
Thank you for contacting us

Details on configuration logical are described in our documentation.
You need to add a rule to hide / show the field.

www.balbooa.com/joomla-forms-documentati...itional-logic-fields

Regards,
Vyacheslav, Balbooa.com

7 months 2 days ago #51

  • Paul Gomirato's Avatar
  • Paul Gomirato
  • Posts: 570
Found templates.

7 months 1 day ago #52

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 12190
Hello,

Thank you for contacting us

Your question is not entirely clear, describe in more detail

Best Regards,
Vyacheslav, Balbooa Support Team

7 months 1 day ago #53

  • Paul Gomirato's Avatar
  • Paul Gomirato
  • Posts: 570
Initially I also could nort locate templates as I expected them to be on the forms list screen - once I created a new form, I saw them on the left.

Maybe this should be better explained in the docs?

7 months 1 day ago #54

  • Artem's Avatar
  • Artem
  • Posts: 8758
Paul Gomirato wrote:

Maybe this should be better explained in the docs?

Maybe will be better to read the documentation???
www.balbooa.com/joomla-forms-documentati...joomla-forms-builder

What's can be easier than gif animation with detailing displaying where templates are placed?

7 months 1 day ago #55

  • Paul Gomirato's Avatar
  • Paul Gomirato
  • Posts: 570
I read that - but the info starts by saying:

"1. Click the icon “Templates” in the left sidebar." - I didn't catch that the animation was already on a NEW form screen :)

I could not initially find that icon because I assumed it would be displayed on the Forms List screen - not after you create a new form.

Why? My thinking was that a template IS a NEW form - one that is already to be used - and did not connect that I need to create a NEW form to apply a template to it :)

I am giving you my thinking process - you can decide whether it makes sense to you or not.
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