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1 month 1 week ago #1

  • Asen Andreev's Avatar
  • Asen Andreev
  • Posts: 3
Hello.
The form stopped showing a popup message for a sent message. Just loads a white page. This happens when a plugin that compresses Javascripts on the site is activated. Which script is responsible for this popup to add it to the plugin?
Thanks in advance.

1 month 1 week ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7638
Hello,

Thank you for contacting us

Most likely this happens because in one of JS files there is an error and when compressing into one file, the code below the error does not work.

You need to add all form files to exceptions

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 1 week ago #3

  • Asen Andreev's Avatar
  • Asen Andreev
  • Posts: 3
Hi and thanks for the quick reply. I understand, but in which component folder are the javascript files to be added?
Greetings!

1 month 1 week ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7638
Forms use many JS files. they are in different folders
components/com_baforms...

Best Regards,
Vyacheslav, Balbooa Support Team

1 month 1 week ago #5

  • Asen Andreev's Avatar
  • Asen Andreev
  • Posts: 3
Thanks!
Have nice day!

1 month 1 week ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7638
You are welcome ;)
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