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form hangs...

1 month 1 week ago #1

  • David's Avatar
  • David
  • Posts: 4
Hey!
A form makes problems. Some users complain that the data is not transferred and the form hangs. I have tested it myself and can not reconstruct the error. But according to colleagues, the form does not work properly.
How can it be that the form hangs up and does not transfer the data?
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1 month 1 week ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7638
Hello,
Thank you for contacting us

Send us a link to page with problem.

Regards,
Vyacheslav, Balbooa.com

1 month 1 week ago #3

  • David's Avatar
  • David
  • Posts: 4

1 month 1 week ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 7638
Hello,
Thank you for contacting us

We checked, we also failed to repeat the problem.
Find out from the users who reported the problem how to repeat the problem (which browser they used). Perhaps the reason with browser extensions

Regards,
Vyacheslav, Balbooa.com
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