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having problems uploading files

8 months 3 weeks ago #1

  • jorge's Avatar
  • jorge
  • Posts: 2
Hello, i have created a form with a file uploader, i need to set up the max file size to 100 mb, Done!, but after filling the form with the file selected, the loading image on the lightbox just keep spinning and nothing happens.
after several intents it appears the success message, but when i go to submissions section the file does not appeared, where are the files storage?

8 months 3 weeks ago #2

  • Diana's Avatar
  • Diana
  • Posts: 1044
Hello Jorge,

Thank you for contacting us!

You need to contact hosting support to increase PHP memory_limit, upload_max_filesize and post_max_size.

Best Regards,
Diana, Balbooa.com
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