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Submissions Marked as Spam

3 years 10 months ago #1

  • Kathleen VanDeLoo's Avatar
  • Kathleen VanDeLoo
  • Posts: 1
Hello,

I am having a recurring problem with Forms where the submission emails get flagged as spam. This makes it difficult for email forwarding to work properly, seeing that we use an info@ email instead of having them sent to a specific person. We are using Gmail.

Any solutions to this problem?

3 years 10 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 8758
Hello,

Problem not with the Form, component Forms - just sending submitted data through your website email system. You can try with default Joomla! Contact component - result will be the same

Here is some tips:
sendgrid.com/blog/10-tips-to-keep-email-out-of-the-spam-folder/
help.activecampaign.com/hc/en-us/article...email-deliverability

Regards,
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