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unhandled exceptions

8 months 3 weeks ago #1

  • Chris's Avatar
  • Chris
  • Posts: 12
Receiving messages about php error Unhandled exception on com_baforms
/public_html/libraries/src/MVC/View/HtmlView.php
Message: Default not found

8 months 3 weeks ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10504
Hello,
Thank you for contacting us

Describe the problem in more detail.
Send a link to the problem page

Regards,
Vyacheslav, Balbooa.com

8 months 3 weeks ago #3

  • Chris's Avatar
  • Chris
  • Posts: 12
link to the page energieneutrale-woning.nl/index.php/contact
It will not send the form. Occured after deploying Recaptcha

8 months 3 weeks ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10504
We checked everything works well.


Regards,
Vyacheslav, Balbooa.com

8 months 3 weeks ago #5

  • Chris's Avatar
  • Chris
  • Posts: 12
Thank you for helping out. I receive below message.

A PHP Exception occurred on your site. Here you can find the stack trace:
Exception Type: RuntimeException
File: /home/pkft329256/domains/energieneutrale-woning.nl/public_html/plugins/captcha/recaptcha_invisible/recaptcha_invisible.php
Line: 196
Message: timeout-or-duplicate
#0 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/plugins/captcha/recaptcha_invisible/recaptcha_invisible.php(155): PlgCaptchaRecaptcha_Invisible->getResponse('6Lc2crIUAAAAAPQ...', '86.82.89.181', Object(ReCaptcha\Response))
#1 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/libraries/joomla/event/event.php(70): PlgCaptchaRecaptcha_Invisible->onCheckAnswer('03AOLTBLT_vurMC...')
#2 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/libraries/src/Captcha/Captcha.php(190): JEvent->update(Array)
#3 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/components/com_baforms/models/form.php(2513): Joomla\CMS\Captcha\Captcha->checkAnswer('03AOLTBLT_vurMC...')
#4 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/components/com_baforms/models/form.php(2614): baformsModelForm->checkCaptchaAnswer(1)
#5 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/components/com_baforms/controllers/form.php(188): baformsModelForm->save(Array)
#6 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/libraries/src/MVC/Controller/BaseController.php(710): BaformsControllerForm->save()
#7 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/components/com_baforms/baforms.php(15): Joomla\CMS\MVC\Controller\BaseController->execute('save')
#8 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/libraries/src/Component/ComponentHelper.php(402): require_once('/home/pkft32925...')
#9 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/libraries/src/Component/ComponentHelper.php(377): Joomla\CMS\Component\ComponentHelper::executeComponent('/home/pkft32925...')
#10 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/libraries/src/Application/SiteApplication.php(194): Joomla\CMS\Component\ComponentHelper::renderComponent('com_baforms')
#11 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/libraries/src/Application/SiteApplication.php(233): Joomla\CMS\Application\SiteApplication->dispatch()
#12 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/libraries/src/Application/CMSApplication.php(196): Joomla\CMS\Application\SiteApplication->doExecute()
#13 /home/pkft329256/domains/energieneutrale-woning.nl/public_html/index.php(49): Joomla\CMS\Application\CMSApplication->execute()
#14 {main}
Request information
GET variables
Array
(
[option] => com_baforms
[view] => form
)
POST variables
Array
(
[3] => christiaan
[4] => This email address is being protected from spambots. You need JavaScript enabled to view it.
[5] => dit is een test
[task] => form.save
[g-recaptcha-response] => 03AOLTBLT_vurMCfot0qsMvi9JV9VEIw7TRs-XK3tMj1Np-tNYEH7t7GfOOrRahRl993gBkPVnRXSwF7aFUJ1Z7J1YlZg136G6TmE3nEE202P0KJLqAaXUu8gUvGq90PiGl8XTfTFJ4OLPq8V6iXtyY2cfZDSA1wS5gjqiyXkcrmaV44zIzeHSjI6QEyD1aZn34ebvfsY51V2ACl0_-8Gp5mU4IL4v0x5x2npGWK6j3sC3VjxUp0tVJpYVyuoAFAf1VRSUgmoGt-pRrn6erAPHKjxlVy7SpEoGaIM3B-GvIRKi0sN_XwnktrE1teOVdonxywmXdqj-EIl1SrnYW0fvd9Lyu4imSBECgqtUcSYhLPb817bZg8rcNdxW5yquqram7z7-DMvrCbUBEPCiG5p-MBoNvfhtOJHqocBaNzQ7Wr6Aq_21wkSQNw8kJLn9rifdcaCWkb75MF9Y
[page_url] => energieneutrale-woning.nl/index.php/contact
[page_title] => Rekening naar nul? Energieneutraal bouwen!
[form_id] => 1
)
COOKIE variables
Array
(
[d731b9dd5157e4d4489d5e7c8acf920f] => rkpo0h9iobvcun2j0f8qrept5f
)
REQUEST variables
Array
(
[option] => com_baforms
[view] => form
[3] => christiaan
[4] => This email address is being protected from spambots. You need JavaScript enabled to view it.
[5] => dit is een test
[task] => save
[g-recaptcha-response] => 03AOLTBLT_vurMCfot0qsMvi9JV9VEIw7TRs-XK3tMj1Np-tNYEH7t7GfOOrRahRl993gBkPVnRXSwF7aFUJ1Z7J1YlZg136G6TmE3nEE202P0KJLqAaXUu8gUvGq90PiGl8XTfTFJ4OLPq8V6iXtyY2cfZDSA1wS5gjqiyXkcrmaV44zIzeHSjI6QEyD1aZn34ebvfsY51V2ACl0_-8Gp5mU4IL4v0x5x2npGWK6j3sC3VjxUp0tVJpYVyuoAFAf1VRSUgmoGt-pRrn6erAPHKjxlVy7SpEoGaIM3B-GvIRKi0sN_XwnktrE1teOVdonxywmXdqj-EIl1SrnYW0fvd9Lyu4imSBECgqtUcSYhLPb817bZg8rcNdxW5yquqram7z7-DMvrCbUBEPCiG5p-MBoNvfhtOJHqocBaNzQ7Wr6Aq_21wkSQNw8kJLn9rifdcaCWkb75MF9Y
[page_url] => energieneutrale-woning.nl/index.php/contact
[page_title] => Rekening naar nul? Energieneutraal bouwen!
[form_id] => 1
[Itemid] =>
)
SERVER variables
Array
(
[USER] => pkft329256
[HOME] => /home/pkft329256
[SCRIPT_NAME] => /index.php
[REQUEST_URI] => /index.php?option=com_baforms&view=form
[QUERY_STRING] => option=com_baforms&view=form
[REQUEST_METHOD] => POST
[SERVER_PROTOCOL] => HTTP/1.0
[GATEWAY_INTERFACE] => CGI/1.1
[REMOTE_PORT] => 41166
[SCRIPT_FILENAME] => /home/pkft329256/domains/energieneutrale-woning.nl/private_html/index.php
[SERVER_ADMIN] => This email address is being protected from spambots. You need JavaScript enabled to view it.
[CONTEXT_DOCUMENT_ROOT] => /home/pkft329256/domains/energieneutrale-woning.nl/private_html
[CONTEXT_PREFIX] =>
[REQUEST_SCHEME] => https
[DOCUMENT_ROOT] => /home/pkft329256/domains/energieneutrale-woning.nl/private_html
[REMOTE_ADDR] => 86.82.89.181
[SERVER_PORT] => 443
[SERVER_ADDR] => 185.27.142.230
[SERVER_NAME] => energieneutrale-woning.nl
[SERVER_SOFTWARE] => Apache/2
[SERVER_SIGNATURE] =>
[PATH] => /sbin:/usr/sbin:/bin:/usr/bin
[HTTP_COOKIE] => d731b9dd5157e4d4489d5e7c8acf920f=rkpo0h9iobvcun2j0f8qrept5f
[HTTP_ACCEPT_ENCODING] => gzip, deflate, br
[HTTP_USER_AGENT] => Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362
[HTTP_UPGRADE_INSECURE_REQUESTS] => 1
[CONTENT_TYPE] => multipart/form-data; boundary=
7e3301910260
[HTTP_ACCEPT_LANGUAGE] => nl-NL
[HTTP_ACCEPT] => text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
[HTTP_CACHE_CONTROL] => max-age=0
[HTTP_REFERER] => energieneutrale-woning.nl/index.php/contact
[CONTENT_LENGTH] => 1406
[HTTP_CONNECTION] => close
[HTTP_X_FORWARDED_FOR] => 86.82.89.181
[HTTP_HOST] => energieneutrale-woning.nl
[HTTP_X_ACCEL_INTERNAL] => /nginx_static_files
[proxy-nokeepalive] => 1
[HTTPS] => on
[HTTP_AUTHORIZATION] =>
[UNIQUE_ID] => XW@Jljkcif6c-29Kdd546gAAATs
[FCGI_ROLE] => RESPONDER
[PHP_SELF] => /index.php
[REQUEST_TIME_FLOAT] => 1567590806.7357
[REQUEST_TIME] => 1567590806
)

8 months 3 weeks ago #6

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10504
Hello,
Thank you for contacting us

We tested your form on different OS and different browsers but did not receive errors.
Where you see these errors (send us a screen)

Regards,
Vyacheslav, Balbooa.com

8 months 2 weeks ago #7

  • Chris's Avatar
  • Chris
  • Posts: 12
It is not an error on screen. I get this messages trough e-mail as administrator of the website.

8 months 2 weeks ago #8

  • Diana's Avatar
  • Diana
  • Posts: 1044
Hello Chris,

We need more information.
Please send us Joomla admin access.
Use our contact form:
support.balbooa.com/contact-us

Many thanks,
Diana, Balbooa.com

4 months 1 week ago #9

  • Chris's Avatar
  • Chris
  • Posts: 12
Still having problems with runtime exceptions now on different sites with different messages. They all use BA-Forms. Is this caused by php 7.3 version?
Example:
A PHP Exception occurred on your site. Here you can find the stack trace:
Exception Type: RuntimeException
File: /home/public_html/plugins/captcha/recaptcha_invisible/recaptcha_invisible.php
Line: 196
Message: timeout-or-duplicate

4 months 1 week ago #10

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10504
Hello,
Thank you for contacting us

Most likely you need to configure reCAPTCHA correctly (generate keys)

Best Regards,
Vyacheslav, Balbooa Support Team

4 months 1 week ago #11

  • Chris's Avatar
  • Chris
  • Posts: 12
Hi Vyacheslav, I allready did so

4 months 1 week ago #12

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10504
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

4 months 1 week ago #13

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10504
Error in recaptcha_invisible.php file and it is not related to forms
File: /home/pkft329256/domains/energieneutrale-woning.nl/public_html/plugins/captcha/recaptcha_invisible/recaptcha_invisible.php

This happens when checking invisible captcha (possibly at the time of spam attack)


Best Regards,
Vyacheslav, Balbooa Support Team

4 months 1 week ago #14

  • Chris's Avatar
  • Chris
  • Posts: 12
I found out that the problem occurs after the send button is pressed several times in quick succession

4 months 1 week ago #15

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10504
It’s great that you found the solution yourself ;)
Let us know if you need more assistance!

Best Regards,
Vyacheslav, Balbooa Support Team

4 months 1 week ago #16

  • Chris's Avatar
  • Chris
  • Posts: 12
Dear Vyacheslav, I can hardly see this as a solution. Don't you think its an error in handling the form by Forms? I have heard that others experience the same problem. Remarkably, the form remains on the screen when the send button is pressed more than once.

Now whe are on the brink of using Forms version 2 maybe it is not such a big problem all together. Tell me, is it free to upgrade?

Greatings Chris

4 months 1 week ago #17

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 10504
You can upgrade for free, but we recommend testing the beta version on a test site (not on a working one).

Best Regards,
Vyacheslav, Balbooa Support Team
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