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Checkbox and cart problems

3 years 10 months ago #1

  • Alfonso's Avatar
  • Alfonso
  • Posts: 20
When I click any option, in the cart appears the same item two times. Why? :unsure:
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3 years 10 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 8758
Hi,

Something is broken there, can you please send us FTP and Joomla admin access to check issue. Use our contact form: support.balbooa.com/contact-us

Regards,

3 years 10 months ago #3

  • Alfonso's Avatar
  • Alfonso
  • Posts: 20
I have uninstalled and reinstalled the product, and now it's ok. Thank you.

3 years 10 months ago #4

  • Artem's Avatar
  • Artem
  • Posts: 8758
Okay, great :cheer:

Let me know if you will need more help

3 years 10 months ago #5

  • Alfonso's Avatar
  • Alfonso
  • Posts: 20
Sorry, but i verified that the problem occurs when I configure 2 different forms on the same page of my website. It's normal or is a bug?

3 years 10 months ago #6

  • Artem's Avatar
  • Artem
  • Posts: 8758
It's a bug :(
Both form include cart, right?

Regards,

3 years 10 months ago #7

  • Alfonso's Avatar
  • Alfonso
  • Posts: 20
I rebuild my site and now it's all ok!

regards!

3 years 10 months ago #8

  • Artem's Avatar
  • Artem
  • Posts: 8758
Hello,

Okay, great! But in any way, if the problem will repeat again, in the future, give us a chance to explore it.
We tried to get the same issue locally, but no success

Have a nice day!

Regards,
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