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3 years 10 months ago #1

  • Peter's Avatar
  • Peter
  • Posts: 1
Hi,
Last year I took a subscription on your Forms extension.
But this extension does not work anymore.
When I want to send my forrms, I get the message:
"Your message can not be sent"
And if I want to update the plugin I get the message:
"Your subscription has expired and you have to renew it"
Is it a subscription for one year? I

With kind regards
Peter

3 years 10 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 8758
Hi Peter,

Yes, subscription for one year. You can't update because your subscription is expired.

But you can send us FTP and Joomla admin and we can check what's going there. Use our contact form
support.balbooa.com/contact-us

Regards,
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