Mon. - Fri. 9 am - 5 pm Support Policy
Remember me

Copy of form to sender?

1 week 4 days ago #1

  • Paul Gomirato's Avatar
  • Paul Gomirato
  • Posts: 405
Hi

Is there a way for the sender to receive an email copy of the form they submit?

Thank you

1 week 3 days ago #2

  • Paul Gomirato's Avatar
  • Paul Gomirato
  • Posts: 405
I checked the option which I believe is to send a copy to submitter (see attached) but it is not sending the copy.
To test, I used my email address but don't recei

ve the copy.

1 week 3 days ago #3

  • Artem's Avatar
  • Artem
  • Posts: 7707
Hello,

Did you fill fields? If yes, try with your Gmail email



Does email system at your Joomla is configured, do you receive test emails from Joomla Global configurations?

Regards,
Artem, Balbooa.com

1 week 3 days ago #4

  • Paul Gomirato's Avatar
  • Paul Gomirato
  • Posts: 405
I receive the form ok as the "email recipient" - so Joomla Mail Settings works fine.

The issue is I cannot receive “copy” of form as the sender

I want people submitting form to get a copy - that’s what is not working

I added my gmail address in "sender email" field and still no copy of submitted form is received.

I see this issue appears in this thread - looks like my issue is the same?
support.balbooa.com/forum/joomla-forms/6...r-stop-working#30045

1 week 2 days ago #5

  • Artem's Avatar
  • Artem
  • Posts: 7707
Hi,

Send us Joomla admin and FTP access:
support.balbooa.com/contact-us

Regards,
Artem, Balbooa.com
Powered by Kunena Forum