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2 months 2 weeks ago #1

  • Luiz Py's Avatar
  • Luiz Py
  • Posts: 16
Good Morning,

I created a form. However, in the tests I've done, the form data delivery address is not working. I do not receive the data filled out by the customer.
And it's not spam either
thank you
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2 months 2 weeks ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 6126
Hello,

Did you configure Joomla email system?
Do you receive the test email from your Joomla?


Try checking with a different email address.

Regards,
Vyacheslav, Balbooa.com

2 months 2 weeks ago #3

  • Luiz Py's Avatar
  • Luiz Py
  • Posts: 16
Yes, it is set up and I took the test to receive the email. I already switched to other email addresses and it did not work. The interesting thing is that I get the response that an email was sent, but I do not receive the data placed on the form.
Attachments:

2 months 2 weeks ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 6126
Hello,
Thank you for contacting us

Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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