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Internal Server Error - PayPal

2 months 2 weeks ago #1

  • Michelle's Avatar
  • Michelle
  • Posts: 3
I have a form setup with 3 options. The first one goes to PayPal correctly when the form is submitted, the other two give an internal server error. I know that payment settings are correctly since the first option redirects. I'm using the current version of the component, can you please tell me how to fix? I unfortunately need a resolution fairly urgently :(

Thank you!

harborfieldspta.org/index.php/council/boosters

2 months 2 weeks ago #2

  • Artem's Avatar
  • Artem
  • Posts: 7828
Hello,

The field Total should be more than a 0, so make your Dropdown fields with prices as a required fields

Regards,
Artem, Balbooa.com

2 months 2 weeks ago #3

  • Michelle's Avatar
  • Michelle
  • Posts: 3
Thank you! I edited to ensure that the dropdowns are required fields. I just did a test of one and the total is $75 and after slicking submit, I received this error:

'Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, This email address is being protected from spambots. You need JavaScript enabled to view it. and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.'

I feel like I'm missing something . . .

Here is a screenshot of what the page looks like before I hit submit:

2 months 2 weeks ago #4

  • Artem's Avatar
  • Artem
  • Posts: 7828
Hello,

try to delete symbol ''-'' from values, for example try to rename from
Quarter Page - 4.75x1.875D

to
Quarter Page 4.75x1.875D

Let us know results

Regards,
Artem, Balbooa.com
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