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Error with Paypal

1 month 1 week ago #1

  • Rafael's Avatar
  • Rafael
  • Posts: 5
Hi

Forms with Paypal give us this error:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, This email address is being protected from spambots. You need JavaScript enabled to view it. and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Do you know where is the problem?

The web site is www.inforeduc.es/index.php/cursos-de-idi...entos-de-alto-riesgo

The form on the left

Thank you

1 month 1 week ago #2

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 5085
Hello,

Update forms to the latest version.
And check the documentation whether Paypal
the your Currency Code supports (it must match the payment system)

Regards,
Vyacheslav, Balbooa.com

1 month 1 week ago #3

  • Rafael's Avatar
  • Rafael
  • Posts: 5
We have the last version installed. We installed it last wednesday.

We have this configuration in Payment form settings (attached file). I think the currency code is correct
Attachments:

1 month 1 week ago #4

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 5085
Hello,
Thank you for contacting us

Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

1 month 6 days ago #5

  • Rafael's Avatar
  • Rafael
  • Posts: 5
Hi

I have just send data acces via contact us form

Thank you

1 month 6 days ago #6

  • Rafael's Avatar
  • Rafael
  • Posts: 5
We have the forms in two websites, the two of them with the same problem

Please to test de forms use de data access given with the form placed on this website:
www.colegiolareina.net/index.php/nuestro...diacion-comunicativa

Thank you

1 month 6 days ago #7

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 5085
Hello,

We have fixed an issue,
We answered you in email.

Regards,
Vyacheslav, Balbooa.com

1 month 6 days ago #8

  • Rafael's Avatar
  • Rafael
  • Posts: 5
Now it works.

Thank you

1 month 6 days ago #9

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 5085
You are welcome ;)

1 week 4 days ago #10

  • Michelle's Avatar
  • Michelle
  • Posts: 3
Hi! I'm having the exact same issue, but only with 2 of my dropdown items and not the third. I just can't figure it out!

harborfieldspta.org/index.php/council/boosters

Text option works and directs to PayPal fine, other two options give me error. Any idea as to how to fix?

1 week 2 days ago #11

  • Vyacheslav's Avatar
  • Vyacheslav
  • Posts: 5085
Hello,
Thank you for contacting us

Describe your problem in detail
Send us a link to page with problem.
Send us FTP access and Joomla admin access via our contact form.
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
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