Remember me

Account login

6 years 6 months ago #1

  • Aporta Comunicacion's Avatar
  • Aporta Comunicacion
Hi.

When you try to update, the login window is blank.
Any solution?

Thank you
Attachments:

6 years 6 months ago #2

  • Artem's Avatar
  • Artem
  • Posts: 11342
Hi,

Update your Forms manually.

How to Update?
1. Login to your profile on Balbooa.com and download extension instalation package
2. From the backend of your Joomla site (administration) select Extensions >> Install/Uninstall.
3. Click the Browse button and select the extension package on your local machine.
4. Click the Upload File & Install button.

More details about why you can't update through admin panel you can find here:
support.balbooa.com/forum/general-questi...d-from-http-to-https

Many thanks,
Artem, Balbooa.com

6 years 6 months ago #3

  • Aporta Comunicacion's Avatar
  • Aporta Comunicacion
My download area is empty.
Can you solve it?
Thanks.

6 years 6 months ago #4

  • Aporta Comunicacion's Avatar
  • Aporta Comunicacion
We assume that this form of update does not affect current forms and data.
Is this correct?

6 years 6 months ago #5

  • Artem's Avatar
  • Artem
  • Posts: 11342
Hello,

You Forms PRO subscription is expired (11-08-2017 11:16:44 AM). You need to buy a new subscription.
Yes, with your created Forms everything will be ok, after update

Many thanks,
Artem

6 years 5 months ago #6

  • Aporta Comunicacion's Avatar
  • Aporta Comunicacion
Good Morning,

On 08/11/2016 I bought the license for Forms Pro for 89 dollars. Now I want to update the license, do I have to pay again $ 89? It's a bit confusing on the web. Do I have to buy the entire Pro Bundle? And can I get the 20% discount?

Thanks and kind regards,

6 years 5 months ago #7

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,

Contact us through our contact form
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com

6 years 5 months ago #8

  • Aporta Comunicacion's Avatar
  • Aporta Comunicacion
Hi! I have just made a payment, order 206389777412, but I donĀ“t see the extension instalation package in my Downloads area, please explain me how to proceed,

Thanks and kind regards,

6 years 5 months ago #9

  • Viacheslav's Avatar
  • Viacheslav
  • Posts: 28858
Hello,

Contact us through our contact form
support.balbooa.com/contact-us

Regards,
Vyacheslav, Balbooa.com
Powered by Kunena Forum